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Rick Hudson, founder and president of Xanadu Development Consortium, an Atlanta, Ga.-based solution provider, has been using the TDMobility platform since November, and told CRN that the streamlined revenue model has been one of its biggest advantages.
“The revenue model is great because we are guaranteed that we are going to get paid within ‘X’ number of days within everything being delivered and signed off on, as far as activation from the carrier,” Hudson said. “And then the hardware revenue is going to be the same thing. We work with our clients, we do our margins, and everything else. But it gives us access to so much more.”
Without TDMobility, Hudson said sometimes revenue coming directly from a carrier was simply never even seen at all.
"A lot of times we didn’t even get paid for an activation if we had to go direct to the carrier because we were all small fish and none of the carriers wanted to deal with this individual" he said. "TDMobility gives us the one big kahuna that says ‘you deal with TDMobility’ and TDMobility makes sure the rest of us have access."
TDMobility has also positioned Hudson to be more of a one-stop-shop for his clients. With the program, Hudson is not only able to activate and manage that device, but provide end users with the ability to keep track of their devices through a single, easy-to-use portal.
"It offers all of us the opportunity to help our customers -- no matter who they are, no matter what kind of device they want to use -- to have a device, to activate that device, and have it all come to them [end customers] in one simple Web site that they can look at for their billing and their consolidation and see what’s going on."
Most of all, Hudson feels as if TDMobility gives his company more of a voice when dealing with massive service carriers such as AT&T, T-Mobile or Sprint.
"The biggest benefit is having their [Tech Data] support system, having their strength behind us, and understanding that if we need something -- no matter whether it’s a five-tablet deal or a 100-tablet deal -- they’re going to come and work just as hard for us to help us make that deal happen."
Tech Data said all devices and service plans offered by the three partcipating carriers are supported, with the exception of iPhones and iPads. The company said it hopes to add the Apple devices (at least from one of three participating carriers) over the next 30 days. Tech Data executives said the company can "get creative" in the meantime to help VARs support iOS products.