CRN Channel News


  • The CRM Revenue Generator? VARs Cast Their Votes
    Perhaps the biggest surprise to come out of the CRN/Aberdeen Group survey is which vendors solution providers deemed most likely to generate CRM-related revenue for the midmarket channel. Top honors went to Microsoft, followed by Siebel Systems.
  • Systemax Sales, Operating Profit Rise
    Systemax, a $1.5 billion-plus maker of custom PCs, servers and notebooks, enjoyed an increase in sales of almost 9 percent in the third quarter, along with an operating profit that more than doubled, company executives said.
  • Competitors say distributor's IPO could lessen pricing advantage


    Synnex Joins tech Data, Ingram In Public Arena
    Synnex last week launched its long-anticipated IPO, joining the ranks of Tech Data and Ingram Micro as the third public broad-line distribution company in North America.
  • VoIP Solutions Are Ready For Prime Time
    With many enterprises now looking to replace older technology and maximize savings, VoIP solutions are starting to make more sense than ever. Integrators looking to sell enterprise VoIP solutions can guarantee success by meeting the needs of the enterprise user while demonstrating value.
  • Promise Of Multifunction Printers
    Multifunction printers offer excellent value to SMBs, packing crucial printing, scanning, faxing and copying functions into appliances no bigger than most standalone printers.
  • Gyration Media Center Remote Control
    The Gyration Media Center Remote Control is a robust mouse and remote control combo for Media Center PCs. Users can move the onscreen arrow and access applications simply by moving the gyro-powered remote control through the air. The Gyration Remote Control works via Radio Frequency and therefore does not require a line of sight connection, allowing the Media Center base unit to be stored inside an a/v cabinet or in another room and still be accessed. The remote control has a 100 foot range, and includes typical mouse and TV buttons. Other features include a pen/highlighter tool, zoom function and programmable mouse clicks and remote control movements. The remote runs on four Triple A batteries (included), and comes with an RF USB mini receiver.
  • Tech Data Clarifies IBM's On-Demand Strategy
    By setting up a new WebSphere Integration Center (WIC) at its Clearwater, Fla., campus, Tech Data and IBM executives hope to add clarity to IBM's overall on-demand strategy.
  • CompUSA Names Mondry As New CEO
    CompUSA has a new chief executive, promoting an official who had overseen the technology retailer's merchandising and marketing since 2000.
  • CRN Interview: Chuck Boesenberg, NetIQ
    Management and analytics technology vendor NetIQ is aggressively growing its indirect sales mix, a move bolstered by its appointment late last month of a new worldwide channel sales vice president, Michael Ragusa. Shortly before Ragusa assumed his new role, CRN Editor Heather Clancy spoke with NetIQ CEO, President and Chairman Chuck Boesenberg about his priorities in the security marketplace, given the company's acquisitions last year of Marshal Software and PentaSafe Security Technologies.
  • Redirection of project means integration server won't be part of Java suite


    Integration Delay For Sun
    Sun Microsystems has revised the direction of a project to upgrade its integration server, a move that indefinitely postpones the product's inclusion in the Java Enterprise System (JES) software suite, a Sun executive said.
  • Part 1 in VARBusiness’ Outlook 2004 Series


    2004 Revenues And Operating Margins
    We believe that three consecutive months of job growth (August through October) is positive assurance of an accelerating recovery. Employment grew by 126,000 jobs in October alone, the best showing in nine months, as reported by the U.S. Labor Department. Correspondingly, the results of VARBusiness' very own survey of top executives who run the nation's largest business and technology integration companies indicate that employee-utilization rates have hit a six-quarter high, rising 20 percentage points from the same period a year ago.
  • Part 2 in VARBusiness’ Outlook 2004 Series


    2004 Staffing Plans
    Employment practices appear to be on the upswing as well among VARs. At the end of the third quarter, VARBusiness 500 executives said the majority of their workforce is being utilized. In fact, employee utilization has increased every quarter since the first quarter of 2002.
  • Part 3 in VARBusiness’ Outlook 2004 Series


    Influencing Products And Services In 2004
    Eager to leverage revenue opportunities wherever and however possible, the channel is developing a fervent interest in building a specifying/influencing business. It's a smaller cut of the pie than selling, and it goes against a winner-take-all instinct, but, hey, it's a way to get in on the action. Our State of the Market findings reveal that the larger the solution provider, the more apt it is to influence product and service sales: Midsize (68 percent) and large VARs (66 percent) are more likely than small VARs (57 percent) to specify or influence professional services. Midsize firms (59 percent) are also more likely than small firms (47 percent) to specify or influence technical services, according to the research.
  • Part 4 in VARBusiness’ Outlook 2004 Series


    Solid Vendor Partnerships In 2004
    Part of earning a reputation as a key IT influencer is the ability to build and maintain efficient communications with select vendors. You told us through our study that, essentially, you're satisfied with what vendors tell you -- and when. While it is the rare provider that said some vendors contacted them too frequently, only about one-third of respondents were dissatisfied with the infrequency of contact. Not surprisingly, smaller companies are slightly more forgiving of vendors that give them short lead times (less than four weeks) to introduce new products than are midsize and large firms (S/M/L: 30 percent/21 percent/20 percent). Large firms are more likely than small and midsize firms to require more than 12 weeks' lead time (S/M/L: 15 percent/ 20 percent/27 percent).
  • Part 5 in VARBusiness’ Outlook 2004 Series


    2004 Technologies In Demand
    VARBusiness' State of Technology research reveals that the No. 1 profit producer for 2003 will be consulting services (53 percent), up 19 percentage points from 2002. In addition, twenty-three percent of a VAR's 2003 profits, on average, is expected to be derived from custom and/or third party software. Twelve percent will stem from systems, including peripherals and accessories, and the remaining 12 percent will come from networking hardware and storage.
  • Micro Focus CEO Wants Partners To Help Sweat Cobol
    As the CEO of Micro Focus, Tony Hill sees Cobol applications on mainframes as assets that IT organizations can leverage on new, more nimble Windows, Linux and Unix platforms running Web services technologies. Hill says Micro Focus is dedicated to providing tools for that migration -- and earlier this month, Micro Focus launched a variant of its tools that support the Microsoft.Net framework. In an interview with CRN Editor-in-Chief Michael Vizard, Hill said Micro Focus' greatest asset is its ability to help IT organization sweat the maximum value out of existing applications.

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