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Tony Doye has been CompuCom's divisional CEO for only about a week, but the former Fujitsu Americas CEO has some definitive plans for the company he will lead upon the future retirement of CEO Jim Dixon. Doye spoke with CRN's Scott Campbell about what attracted him to the company, ranked No. 22 on this year's CRN Solution Provider 500 list, and why mobility and the cloud are so important to CompuCom's future. The following are excerpts from the conversation.
CRN: How did you come to CompuCom? What attracted you to them and vice versa?
Doye: As a competitor, at Fujitsu [Americas, where Doye was CEO from April 2010 to November 2012], I spent some time looking at CompuCom in various shapes where we were looking at partnering and acquisition opportunities. I got to know Jim [Dixon] over the course of the last couple years reasonably well. That sort of led to conversations about metrics of styles of business and governance. We saw eye to eye on a number of different things. We were both at IBM a long time [though they did not know each other then]. We both saw an evolution of services and he mentioned to me some time ago that he was looking at succession planning and was that something I was interested in exploring.
I got a call from a headhunter some time later when they were starting to look at a plan for Jim, who will retire at some time in the not-too-distant future. I had a reasonably good idea of CompuCom and knew Jim. I went to see some of the owners in the later part of this year. The conversation went well. I liked the company, the culture, the people, the direction, the size and motivation of where they want to move into with their offerings. All in all, it felt like a very nice fit.
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CRN: What direction is that? What plans do you have for CompuCom going forward?
Doye: The company has been evolving for a long time. They've been in products, moved into services for many years and more recently moved into managed services very strongly. A very large part of the business is managed services now, particularly in infrastructure. Where they have been very successful has been in [providing] service desk, managed data center services. Like everyone else, we are very focused on two emerging areas: cloud, and of course that means a lot of different things, and where mobility intersects with end-user services.
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