Ingram Micro Acquires IT Services Company Rollouts


Ingram Micro bolstered its IT services portfolio with the acquisition of Chaska, Minn.-based IT services company Rollouts, the company said late Monday.

Rollouts specializes in helping provide the talent and the people to handle big projects and implement cost-effective solutions delivery. Ingram Micro will get access to the company's e-Technicians network, with more than 15,000 technicians for IT services. Rollouts also has a project management team and project tracking tool.

Santa Ana, Calif.-based Ingram Micro said the Rollouts acquisition will help provide partners with the value-add professional services they need to be successful. In particular, the distributor said that the vertical capabilities of Rollouts in markets such as retail, health care, finance, education and the public sector will help partners succeed through vertical market specialization.

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The acquisition is the distributor's first step since its rebranding, unveiled a little more than a week ago. In the rebranding, Ingram Micro said it was evolving to focus on what it calls the "Promise of Technology," which it said at the time includes a greater emphasis on services and the entire supply chain.

"Ingram Micro is maximizing value for our channel partners by bringing to market the solutions, services and support they need to compete more effectively, scale their market reach and expand their technical expertise and professional services capabilities with ease and greater cost efficiency," Paul Bay, president, North America Technology Solutions at Ingram Micro, said in a statement. "Adding Rollouts' proven and highly scalable workforce and project management services to our professional services portfolio will further enable our channel partners to pursue larger deals with confidence and look to Ingram Micro Professional Services as an extension of their own IT services practice."

Rollouts will be housed under Ingram Micro Professional Services, with current CEO Mark Webster joining the distributor as director, North America Deployment Services. Webster will report to Ingram Micro Director of Professional Services Greg Richey. 

Allison Norton, chief marketing officer at Naperville, Ill.-based Outsource Solutions Group, an Ingram Micro partner, said that with such a competitive market, it is a good move for the distributor to push more into the services side of the business.

"Competition is fierce in this market. Everyone and their brother wants a piece of the IT services industry from my local cable provider all the way to my distributor," Norton said.   

"Bottom line in business and in life is, know who you are. If you don’t, the competition will rattle your cage," Norton said. "I know what I do best and that is monitoring, managing and maintaining small to medium-sized business networks in the Chicagoland area."

PUBLISHED JULY 2, 2014