Page 4 of 5
When helping customers deal with cloud computing, it is important to provide interoperability between the clouds and the customer's on-premise IT infrastructures, Magee said.
"No one is just flipping the (cloud) switch tomorrow," he said. "For example, our NetBackup has an open interface to both (the cloud storage service of) Nirvanix and to our own Enterprise Vault."
On the storage side, customers will require federated information management, which provides them visibility into on-premise and cloud storage, Magee said.
On the security side, sending information to the cloud will require it go through the same data loss prevention filters or gateways as data which is stored on-premise, while e-mails stored in the cloud will need the same security, availability, archiving, and e-discovery features as data stored locally, he said.
All this will have to be done with automation in mind to give customers time to focus on their more immediate tasks, Magee said. "SLAs will be very important," he said. "There will also be tools to make sure SLAs are being met."
Next: Bringing Rogue Clouds Under Control