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For deployment services, Rackspace Services for OpenStack plans to help customers design and deploy OpenStack Clouds. Rackspace's OpenStack technology partners will also take a deployment services role. Deployment services also open the door for Rackspace's channel partners to bring their clients on board with OpenStack Clouds and offer services around them, added Mark Collier, Rackspace vice president of marketing and business development.
The deployment services component will enable partners to go into environments and build an OpenStack cloud environment culling various pieces from OpenStack partners.
"There's a big opportunity to resell and offer professional services," Collier said. "A lot of the business will come through the channel."
Lastly, Rackspace is also offering ongoing access to remote support and escalation assistance from OpenStack experts, support that includes proactive monitoring and fixes. Curry said support and management will also drive opportunities for partners, as they can be the first line of support for OpenStack Cloud customers with Rackspace OpenStack teams on hand for secondary support.
Overall, Rackspace services for OpenStack will be brought to market as bundled solutions, system integrations and technology recommendations through OpenStack's alliances that include a host of cloud computing's biggest names, including Autonomic Resources, Canonical, Citrix, Cloudscaling, Dell, Equinix, Intel, Grid Dynamics, Microsoft and Opscode.
"Customers want to realize the benefits of cloud computing in many locations depending on their requirements and needs. The promise of being open, flexible and compatible makes OpenStack the ideal platform; however, they also want the assurance that a partner like Rackspace is standing behind them when deploying it in their own datacenters," Curry said. "We are ready to support OpenStack deployments anywhere starting today."
Rackspace and Dell are also working together to engage potential OpenStack customers in proofs of concept. For its part, Dell is helping customers bring bare metal servers into OpenStack clouds via a new software installer which Dell plans to contribute to the OpenStack community after field tests are completed.
"By deploying OpenStack based solutions quickly, customers can migrate workloads and applications to cloud based infrastructures more easily," John Igo, Dell's executive director of cloud software solutions said in a statement. "We've been a strong supporter of OpenStack since its inception and believe a de-facto open-source cloud standard is the right solution for deploying cloud technology."
When Rackspace first pulled the curtain off of OpenStack last year, partners wondered where they'd play in the OpenStack open-source cloud environment.
Along with the new service and support opportunities created with the Cloud Builders launch, Rackspace has said that partners and solution providers can contribute code, use the platform as a deployment target for client applications, add it on as a part of their software stack or launch consulting services around it.