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CRN talked to top executives at eight IT distributors to find out how they are approaching cloud computing and carving out their own roles within the evolving technology landscape.
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Arrow Electronics' Enterprise Computing Solutions group launched its cloud computing services initiative in summer 2010 under the Arrow Fusion brand with data center monitoring and management, Security-as-a-Service, Software-as-a-Service, Infrastructure-as-a-Service, and business continuity and disaster recovery solutions.
We have our feet more than wet in our portfolio of cloud-based services. That's more of an evolving market and it will take time to play out, but if you think of cloud infrastructure, the next gen of consolidation, virtualization and security, we are most involved in that, said Sean Kerins, president of Arrow Enterprise Computing Solutions, North America.
The distributors Fusion Cloud Services, offered through Arrow's professional services team, provide a high level of compliance via secure monitoring and management services and a secure Web portal that provides a complete view of monitoring and management activities in customer environments.
Arrow also offers an entry-level Foot In The Door service to help customers solve more immediate issues. The service is nonthreatening to IT staff, according to the distributor.
Arrow Enterprise Computing Solutions also has resources under its Empower VAR enablement program to educate solution providers on how to sell cloud opportunities, Kerins said. We will help them build out private cloud infrastructure and help them by being an extension of their services model, he said. We are in the space of building cloud infrastructure, investing in our own virtual bench.
In August, Arrow acquired the Technology Innovation unit of InScope International, adding about 75 employees focused on infrastructure delivery, Kerins said. A lot of companies have spent the last few years virtualizing servers, consolidating storage. Now it's time to take it to a higher level. There are more opportunities and tools to help them do that on an automated basis, he said.