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Heroku published its own dashboard outlining its outage. The company said it was investigating.
"There is no finish line when it comes to the trust and success of our customers," Daylan Burlison, director of communications at Salesforce.com, wrote in an email to CRN. "The service is available now, and we’re investigating what happened. Stay tuned to status.heroku.com for the latest or follow @HerokuStatus on Twitter."
Amazon received a barrage of criticism last April when an outage affected customers for more than 24 hours.
Other well known cloud providers have suffered outages as well.
But one analyst said the Thursday outage was not as widespread as last year's and affected a much smaller number of users.
“It [the outage] was not pleasant for anybody who was taken out, but it's not as serious as last year’s outage,” said Carl Brooks, a cloud analyst for 451 Research. “It happened in the northeast area, which is the largest and the oldest part of Amazon’s infrastructure, so the law of averages is that something is eventually going to go.”