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Some Hewlett-Packard partners are finding that HP's Application Performance Management (APM) software is becoming a valuable tool for helping customers monitor their IT resources in the cloud.
HP APM, Version 9.2, released in June as part of the company's IT Performance Suite of enterprise performance software, focuses on mobile and cloud applications, which are becoming increasing popular with businesses.
HP APM uses diagnostics and analytics to improve visibility into the performance of applications and track performance outside and inside data center firewalls.
"APM allows our clients to get detectible metrics into how these apps are performing in the cloud," Jimmy Augustine, group product marketing manager for HP software, said in an interview with CRN. "For apps running on HP Converged Cloud or Amazon Web Services or Microsoft Azure, we offer clients the ability to see response time of applications, and we can monitor transactions as they go from the front office to the back office."
For example, banks using APM can monitor response time of applications used by consumers of financial services via laptops or mobile devices, Augustine said.
The software allows users to monitor how customers are logging into bank services, such as purchasing stocks online. The software can then detect and send notifications on performance or lack of performance to IT managers so they can make adjustments.
J9 Technologies, of Seattle, Wash., is using HP's APM software to help customers in financial services, healthcare and other industries to monitor their cloud workloads. The software is in demand by customers, Clay Roach, J9 Technologies' president and CEO, said in an interview with CRN.
J9 Technologies also provides customers with cloud application management, application life-cycle management, diagnostics, software testing and application life-cycle management services.
"We have customers who are struggling with how to monitor and manage applications running in the cloud, outside their data center and firewall," Roach said. "For example, we are working with an insurance company with tight integration with Salesforce, and they want to monitor that integration," Roach said. "We can use HP APM to handle that need."