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Vodafone Ireland, the largest mobile phone company in Ireland, used HP APM software to monitor applications across its cloud, virtual, traditional and mobile environments.
Shane Gaffney, head of IT operations for Vodafone Ireland, said the company previously had to balance multiple processes and tools and devote large amounts of time to managing the infrastructure instead of focusing on new business services.
Gaffney said HP's APM software lets the company monitor its applications in the cloud to maintain their quality. "As both a receiver and a supplier of cloud services, our operating model relies heavily on the rich, responsive, proactive and indeed predictive insights and intelligence that HP's products provide," Gaffney said in an email to CRN.
The move to HP's APM portfolio has resulted in a return on investment and annual savings of more than $700,000 in savings, including the retirement of third-party service-monitoring tools, he said.
IBM, CA Technologies, Compuware, BMC Software and new players such as AppDynamics and New Relic are also offering APM for cloud applications.
IDC says the APM market is growing to $2.2 billion in 2012 and is expected to reach $3.5 billion in 2016.
The growth in APM is significantly higher than other traditional applications due to the rise of the cloud and the use distributed architectures, which are filling a need to monitor applications as they migrate from in-house data centers to the cloud, said Mary Johnston Turner, IDC research vice president for enterprise systems management software, in an interview.
"IT organizations are really responsible for the end-user experience and, as traditional, tightly-coupled computing architecture breaks down, and as the application components are housed in different places, the end result is very distributed architecture," she said. "So, organizations are focusing on the need to get better visibility into the end-user experience and into business transactions."
HP's Augustine said businesses are now placing high value on the information that cloud-based APM provides. "APM offers a level of insight that will become common practice," he said.