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Another Cloud Connect presenter, Lisa Larson, vice president of enterprise cloud solutions at Rackspace, noted that is more important than ever for IT professionals to empower employees and be innovative and transformative in the use of technology.
"Spinning up a cloud service is very easy for the users," she said. "And you have to keep in mind that technologists, by nature, will always want to play with the latest whiz-bang technologies and find new ways to use them for innovative purposes."
Larson explained that Rackspace's IT brain trust dealt with the situation by building their own service catalog from which employees could choose the assets that best meets their needs.
"All of this happened under the umbrella of IT," she said. "The services catalog was developed and even marketed within the organization so that people would be aware that these options were available to them. This is very empowering for the users. And after the users were empowered, the emphasis then shifted towards identifying new services that should be added to the catalog."
Both executives agreed that a spirit of collaboration and cooperation provided the best approach. But while innovative ways to address the issue are limited only by the bounds of creativity, it is also clear that it is incumbent upon the IT department to protect corporate assets at the same time it is enabling the users.
"It's not an easy task," said HP's Dawson. "You've got have the guts to set those policies and then deliver on them."