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Later this month, Microsoft will release an update to its Dynamics CRM Online service, which comes with a redesigned, more touch-friendly user interface.
Reed Wilson, founder and president of Palmetto Technology Group, a Greenville, S.C.-based Microsoft partner, told CRN this will make the service easier for customers to use.
"Customers are excited about being able to use the native application on mobile platforms without having to cobble together a series of third party applications," Wilson said in an email.
Microsoft is stepping up its big data game as well. Next week, it'll launch a second preview of SQL Server 2014 that uses in-memory database technology to process transactions 10 to 30 times faster than the previous version, Microsoft's Nadella said.
Also new is Windows Azure HDInsight Service, an Apache Hadoop-based service slated for release later this month that works with SQL Server and Excel.
There's also a new Windows Intune mobile device management service that keeps track of iOS, Android and Windows Phone and Surface devices using Active Directory in the cloud.
Microsoft has a global scale public cloud, sells private cloud software and runs lots of data centers, and none of Microsoft's competitors have all of these things, Nadella said.
But, that's just part of it: Microsoft also has "first-party apps" like Office 365, Yammer and Dynamics CRM, which are opening up opportunities in areas such as identity and application management, Nadella said.
Microsoft says it has accumulated more expertise across a wider range of enterprise IT than anyone else in the cloud space. But, Nadella also noted that Microsoft sees lots of room for growth here.
While Windows Server is dominant in the enterprise, Microsoft's share of total IT spending in the enterprise is actually "very low," Nadella said in a Q&A.
"We may have guest OS share of 75 percent, but our real business is to build a ubiquitous cloud that allows enterprises to consume more of our complementary services," he said.
Nadella wouldn't bite when asked if Microsoft is considering getting out of certain businesses, but did acknowledge that changes are afoot at the company. "We are definitely re-inventing a lot of our businesses," he said without elaborating. Nadella also demurred when asked if he's one of the internal candidates to replace the departing Steve Ballmer as CEO, saying only that "Steve is the CEO, and I'm excited about my job."