ScienceLogic Creates More Opportunity In The Channel By Enabling Technical Services Partners


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Cloud management software vendor ScienceLogic expanded its channel program Tuesday to include partners delivering implementations, integrations and other value-added services.

ScienceLogic, which launched the formal channel focused on resellers last year, is now recruiting partners looking to develop the skills to integrate its solution with products from other Software-as-a-Service vendors, provide ongoing management services and even offer some custom software development, Steve Kazan, senior director of channel development, told CRN.

The company, based in Reston, Va., will enable and reward partners that earn certifications through the new Technical Services Partner Program, Kazan said.

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ScienceLogic already has signed six partners to the technical services program. The company is hoping to see that channel swell to a couple of dozen, Kazan said.

Since the launch of its ChannelLogic program in February 2016, ScienceLogic has recruited about 100 new resellers and expanded its channel leadership team around the globe, Kazan said. Technical services certifications mark the second phase of that process.

"The idea is we find very technical, experienced, proficient channel partners who will focus on the services," he said. "They can add value, and they can earn quite a bit of services revenue that's higher margin than resale."

As environments become more complex, partners really show their value by delivering comprehensive solutions that span a variety of different platforms and technologies. ScienceLogic has focused on enabling those types of projects, Kazan said.

The company has built hundreds of pre-packaged integrations it calls PowerPacks, and it encourages partners to build their own. It has also entered a major technical partnership with IT services giant ServiceNow.

But there are many ways partners can extend the platform across solutions popular in the market. One partner, for example, is currently developing integrations with Salesforce products that will be reusable assets for their practice, Kazan said.

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