• Toughest Notebook Challenge
    There's the solution provider who outfitted a major metropolitan area police department with notebooks for its patrol cruisers, only to see them die under the bump, strain and heat that goes with keeping the hot summer streets safe.
  • ShadowRAM: October 15, 2007
    Sometimes, when you write about the channel, it's not the easiest job to describe to the relatives at family reunions. But, thanks to solution provider Stratix, we now have the perfect way to bring them into the conversation.
  • Tech Innovation Is Alive And Well
    What do these three companies have in common: Yosemite Technology, Hawking Technology and Catbird? They are all promising, new technology companies trying to get attention in the IT market and build their brand and visibility.
  • Well, Aren't We Nosy ...
    When we set out to test notebooks for toughness, the thinking was as complicated as this: Beat them all up and see which survived.
  • 5 Steps For an Easy RAID 1 Setup
    Channel Test Center engineers scoured the earth for a no-frills approach to setting up a RAID array for small businesses. Here's what they came up with.
  • VARs: Vendor Better At Products Than Partnering
    Solution providers seem fairly pleased with their vendor partners' overall product quality and reliability, but not much beyond that. In the 2007 VARBusiness Annual Report Card survey, registered partners generally gave their vendors the best scores in the area of product innovation, which includes product quality and reliability, as well as technical innovation, and richness of product features and functionality.
  • 2007's Top Innovators
    When it comes to product innovation in the fast-moving IT market, no one comes close to Intel. That's the word from solution providers who gave the Santa Clara, Calif.-based chip giant the top grade for product innovation for the second consecutive year in the 2007 VARBusiness Annual Report Card survey.
  • Avaya Dials VoIP Up A Notch
    Avaya hosted Channel Test Center engineers for a demonstration of its Intelligent Communications VoIP approach. Along with traditional IP telephony hardware, the vendor offers customers software applications that use the voice component to make business processes more effective and reliable. Accepting the many reasons why a customer would not deploy a 100 percent Avaya system, Avaya partners with other vendors and solution providers to make integration of unlike systems easier.
  • Regaining A Technology Edge
    After falling behind rival chip maker Advanced Micro Devices on "wow" factor for the better part of two years, Intel began to regain its traditional dominance of the CPU market with marked improvements to its Core 2 Duo family of processors in late 2006. It then put the pedal to the metal with the launch of a quad-core processor nearly a year ahead of AMD.
  • Where Did The Money Go?
    From tight pockets in October to the spending frenzy in August, another federal fiscal year has come and gone. Here's what we learned.
  • Channel Executive Of The Year: Rauline Ochs
    Ask any Oracle channel partner what it was like to work with the software giant before 2005, and you're likely to hear angry stories of channel conflict with aggressive Oracle sales reps muscling in on resellers' deals.
  • How Fast Does Your Business Grow?
    For solution providers looking to shift into hypergrowth mode, there is a well-defined formula for success, according to CMP Channel Group's Business Growth 2007 survey.
  • Abbyy Road
    Independent software vendor Abbyy USA is hoping to leverage the channel to reach the small- and midsize-business markets and has created a new channel program to bring more solution providers into the fold.
  • Hire Education
    It's a conundrum that faces virtually every successful solution provider out there: How to find and hire talented, reliable employees. For companies growing at an especially spectacular clip—like the ones on CRN's Fast Growth list—the problem is particularly vexing.
  • They May Not Stay
    There has been a lot of talk in the channel lately among solution providers about how increasingly difficult it is to hire good people. Good technical people and good salespeople are both getting harder to find.
  • TaaS--The New MSP
    Arnie Bellini, the CEO of ConnectWise, the Tampa, Fla.-based solution provider and maker of IT business automation software used by thousands of VARs, was a big proponent of the MSP business model long before it was fashionable.