• ShadowRAM: August 20, 2007
    "If we're not doing something right, I want to know about it personally. I give my e-mail address to everybody. If something's wrong, let me know." —Sanjay Kumar, from a 2003 interview with CRN.
  • Fakes: Can You Tell The Difference?
    Counterfeit goods, both hardware and software, have infiltrated the channel, and solution providers that aren't careful could—knowingly or not—get burned.
  • The E-Mail Archiving Services Spin
    Dan Carson, vice president of marketing and business development at Open Systems Solutions, Willow Grove, Pa., on e-mail archiving service opportunities.
  • Slide Show: 10 Emerging Distributors To Watch
    While everyone in the channel knows bigwig distributors like Ingram Micro and Tech Data, smaller distributors that focus on niche technologies or geographies are making their mark, offering resellers a variety of options when it comes to choosing the right solution from the right distributor. CRN takes a look at 10.
  • The Smart Way To Rip And Replace Vista With XP
    Many integrators are faced by an unexpected challenge created by Microsoft's latest operating system Vista. The problem solution providers are finding is that while Vista comes pre-installed on new systems many customers don't want it.
  • At Dell, Actions Speak Louder Than Words
    So is Dell interested in building a meaningful indirect channel or not? Despite Michael Dell's recent statement that the company is doing just that, I think it is far too early to believe him. The fact is, the hurdles may be higher than the company is willing to scale to make it happen.
  • ShadowRAM: August 6, 2007
    The godfather of high-tech journalism passed away late last month. Jim Lydon, editor of Electronic News from the early 1960's until his retirement in 1992, succumbed to cancer July 27 at the age of 76.
  • How To Build A Mini-ITX PVR
    A mini-ITX personal video recorder is sleek, cool and quiet and can transform your customers' entertainment centers. Here's what you need to get started.
  • Open-Source Battle
    Massachusetts now hopes to support Microsft's Office Open XML format, in addition to the Open Document Format. Leaders present their views as the discussion heats up.