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HP VARs To New CEO Whitman: Consistent Channel Messaging, Please

By Joseph F. Kovar
September 23, 2011    5:30 PM ET

Page 4 of 4

Some solution providers also hope that HP's Board of Directors start to show more leadership than it has shown in the way it handled HP's relationships with Hurd and Apotheker.

One HP solution provider said neither Apotheker nor HP's Board seemed to strategize based on feedback from HP's lieutenants.

"They'd better be listening to the people on the inside and what challenges they are going through," he said. "Those senior executives are the ones who are aware of channel feedback and probably aware that the market's looking for a stabilized product roadmap and a stabilized team."

Another long-term HP solution provider said HP needs a board that can start doing its job. "The board needs to keep HP out of the headlines," the solution provider said. "I'm hoping the board will get its act together. We just need consistency and predictability."

Zarek said that despite the overall criticism of HP's board, it's definitely a plus that the board acted quickly to replace Apotheker.

"Kudos to the HP board for reacting quickly and making a decision quickly," he said. "If they'd had an interim [CEO], or no one at the head for a time, it would have made it harder."

Andrew Hickey and Chad Berndtson contributed to this story.



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