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HP 'Project Voyager' Automates Management Of New ProLiant Gen8 Servers

By Joseph F. Kovar
February 13, 2012    5:56 PM ET

Page 2 of 2

As a result, fan cooling settings are based on overall rack heat, and not just the heat of individual servers, which ensures that available power is allocated across the rack to maintain mission-critical system operations, he said.

HP is also adding proactive services and support so that information related to problems with the new servers is transmitted immediately to HP so the vendor can quickly diagnose and address them, Carlat said. That diagnostic information, along with information on current open cases and full warranty and contract tracking, will make it much easier for solution providers to reach out proactively to solve server problems, he said.

These new proactive services are tied into HP's ServiceONE partner program that allows certified partners to sell HP services to customers, deliver HP services, or brand HP services as their own, he said.

Dan Molina, CTO of Nth Generation Computing, a San Diego-based solution provider and long-term HP partner, said the new servers with their built-in intelligence gives customers increased scalability and flexibility.

"The bottom line is, HP is providing a lot more intelligence and diagnostics," Molina said. "So now customers can do a lot more automated management, and take advantage of a wider range of different interconnects in their server environments. For VARs, we can provide a higher quality of service to customers."



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