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Broken out by customer segment, sales to large enterprise customers were down 7 percent to $4.7 billion in the fourth quarter, while sales to small and mid-size customers dropped 5 percent to $3.4 billion. Sales in the public arena were down 9 percent to $3.5 billion, and consumer sales plunged 24 percent to $2.8 billion.
"The consumer business continues to be challenging," Dell CFO Gladden said.
Starting in the first quarter of fiscal 2014, Dell will report financial results along four product and solution business units: enterprise solutions group, software, services and end-user computing.
Michael Dell did not participate in the call because of his involvement in the proposed buyout, investor relations vice president Rob Williams said. Dell executives on the call did not take questions about the buyout. And, because of the pending buyout, the company did not offer a financial outlook for the current quarter.