Dell added that another differentiator is the company's focus on the midmarket, companies with 100 to 5,000 employees.
"This is by far the biggest segment of our addressable market and where the growth is happening, and none of the big IT companies are giving these customers much love. But we are. We are bringing a new class of capabilities within their reach. And third is our direct heritage. We know our customers, and the moves we're making today are 100 percent inspired by them," he wrote.
Dell ended the email by saying he is still committed to the company. Some reports have suggested that he may step aside or be asked to leave, depending on who ends up buying the company.
"Regardless of what you may read in the news, you should know I am a part of the conversations that concern the future of our company. This is a dynamic situation, as you saw last week with Blackstone's exit from the discussions," Dell wrote. "Meanwhile, the pending transaction for Silver Lake and me to take Dell private is continuing to move forward through the process. I am very confident we are headed toward a fantastic outcome for Dell, our customers and our team."
The letter marks at least the second direct communication from Dell to all employees in the past three months. He sent a Feb. 5 email after the proposed deal with Silver Lake was first announced.
PUBLISHED APRIL 24, 2013