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Meanwhile, mindShift said customer demand for managed and cloud-based IT makes it easier to both find new customers and new employees to serve those customers. The old model of being easier and cheaper to buy than to build no longer holds true in a managed services-based world, Chisholm said.
"From a customer perspective, they're moving from premise-based to cloud-based IT services. A lot of existing [VAR] suppliers can't get to the next level. They don’t have the capital to get there, nor do they have the technical expertise," Chisholm said. "As more technology is put together in an integrated fashion, the more complex it becomes. [Customers say] 'This guy was good for me, but they see a change in what they're looking for and there's too much disruption because their current provider [doesn't have the skills].
"On the employee side, there's consolidation on the IT [VAR] side and there's some people available. There's also a lot of people looking to grow with a more sophisticated company. A lot are frustrated where they are today. I never think hiring people is easy but we are taking the time to do it right. We have a lot of depth and expertise and we can supplement [local talent] with expertise from around the country."