CRN Managed Services News

The 10 Biggest Managed Services Stories Of 2013

From cloud partner programs to acquisitions, it's been a big year for managed services. Here's a look back at the top-10 biggest MSP stories of 2013.

Marketing: The Channel's Barrier To The Multimillion-Dollar Bottom Line

Marketing isn't really the channel's strong point, solution providers told CRN. Here's a break down of why solution providers struggle in this department and what they can do about it.

6 Questions To Get On The Path To Success In the MSP Marketplace

Looking to grow your MSP business? MSPCFO breaks down what questions to ask to get started.

10 Cool New Tools For MSPs From IT Nation 2013

Take a look at 10 cool MSP products and channel programs announced at ConnectWise's IT Nation 2013.

MSPs: Are You Using The Right Metrics To Manage Your Business?

Think of your personal portfolio, where you rebalance your investment as the equity markets move to better protect against risk and take advantage of opportunities. Are you doing the same for your MSP business?

Tech 10: Must-See Managed Service Products

Do you need a new tool, platform or program to help your managed services businesses grow? Here are 10 offerings from some of the top cloud and systems management software companies.

NexTI: Becoming A World-Class MSP Requires Planning, Process

Becoming a world-class MSP is the result of a well thought-out plan that covers everything from knowing one's own capabilities and understanding that customers really don't want new hardware and software, according to long-time MSP and mentor Gary Pica.

Kaseya Rolls Out SaaS-Based Performance Monitoring Platform For MSPs

Kaseya announced it's expanding Traverse, its SaaS-based performance monitoring solution, to help MSPs expand into the enterprise.

Continuum, LogMeIn Agree To Exclusive MSP Channel Partnership

In a deal to deepen their channel partnership, LogMeIn and Continuum have agreed to an exclusive managed services channel partnership.

Autotask CEO: With Consumerization Over, SMBs Stand To Be Fastest IT Growth Area

Autotask CEO Mark Cattini tells CRN why consumerization was the biggest change in IT in the past 10 years, and what IT needs to do to keep up.

Accenture Sees Q4 Growth, 'Stable Plus' Future Ahead

Accenture reported earnings showing revenue growth and record bookings, with executives predicting steady growth for fiscal year 2014.

NetEnrich Looks To Make MSPs More Efficient With Enhanced IT Operations Platform

NetEnrich hopes the improvements to its IT operations platform will help partners simplify their managed services operations in an increasingly complex world of hybrid IT environments.

Panorama9's Updated MSP Program Adds More Integration Options, Control

Updates to Panorama9 cloud IT management platform add increased MSP partner capabilities for client system management.

Lumenate VP: Organic Growth Out, Acquisition-Based Growth In

A month after its merger with DPSciences, Lumenate talks about its merger with DPSciences and its successful strategy of acquisitions over an organic growth model.

Mass. Governor Says He Now Supports Repeal And Replace Of Tech Tax

Mass. Governor Deval Patrick has announced that he supports the repeal and replace of the tech tax, but legislators and local businesses worry it won't be enough.

Round 2: Mass. Republicans File Second Anti-Tech Tax Legislation

Following up on their roundtable discussions, Massachusetts Republicans have filed a second piece of legislation to repeal the state's tech tax.

In Sweet Deal, Accenture Helps Put Twinkies Back On Shelves

Accenture has teamed with Hostess Brands to provide the IT infrastructure and managed service support to revive the classic Twinkie.

How Did It Happen? The Massachusetts Tech Tax Timeline

A CRN timeline helps explain how a tax on software services develops in less than eight months from an idea into issue that has an industry up in arms.

Mass. Governor Holds Closed-Door Meeting On Controversial Tech Tax

Governor Deval Patrick's invite-only meeting on the Massachusetts tech tax drew a group of pro-tax legislators and friends of the governor, among others, to discuss the contentious tax on software services.

Look Out Massachusetts Tech Tax, Repeal Movement Is Gaining Ground

A ballot approval, a meeting with the governor and a growing phone campaign were all huge steps Wednesday in Massachusetts toward the repeal of the infamous tech tax.