CRN Managed Services News

9 Integrators: How I Made The 2013 Solution Provider 500

These companies share the secrets to success that launched them onto this year’s list of the largest solution providers in North America.

2013 Solution Provider 500: 45 Newcomers

Among the companies named to this year's Solution Provider 500 are 45 companies that are new to the list.

2013 Solution Provider 500: The Top 50

The 2013 Solution Provider 500 is CRN's annual ranking of the top integrators, service providers and IT consultants in North America, ranked by their solution-provider services revenue. Here we present the top 50 companies.

Rackspace Snaps Up 15-Year Microsoft Vet To Lead Sales

Todd Cione joins the San Antonio, Texas-based company after 15 years of sales leadership roles at Microsoft.

MSPAlliance Unveils Guidelines For MSPs

The initiative is aimed at helping customers make solid choices with respect to managed service providers, as well as to helping them to better understand how their data is being stored and safeguarded.

AVG Acquires Level Platforms To Push Deeper Into RMM, MDM Space

The combined companies intend to consolidate two management platforms and more tightly integrate their offerings and strategies around RMM, MDM and potentially other managed services.

10 Cool Channel Enhancements From Distributors And Vendors

A quick roundup of some of the key news announcements from distributors and vendors trying to help partners sell solutions, adjust to the cloud and meet the full range of business objectives.

HP Launches Partner-Owned Contract Managed Print Program

HP used this week's Discover conference to unveil its highly anticipated managed print services program that allows the partner for the first time to own the customer contract.

7 Key Decisions When Building Successful Managed Services Practices

Based on interviews with partners that have made the switch, CRN reviews some of the key decision points that need to be considered during the MSP strategy development phase.

OpenDNS Launches Platform To Ease Security Management For MSPs

New platform is expected to combine IT security with back office features aimed at simplifying processes for managed service providers.

Autotask Enhances Platform To Help MSPs Assess Customer Needs

New capabilities will present collected data in Excel spreadsheets. MSPs say it's a whole new way of looking at their customers. New ITIL modules are also added.

IndependenceIT To Roll Out DaaS Platform Aimed At Maximizing Partner Efficiency

IndependenceIT intends to bring enterprise-level desktop-as-a-service capabilities to downmarket customers, leveraging a channel-only business model.

SolarWinds To Acquire N-able In Cloud-Based RMM Play Targeting SMBs

The acquisition helps SolarWinds to access the small to medium-sized business segment, a market that previously had been out of reach for the management software company.

MSPs: Where The Money Is

In a recent Autotask survey, partners outline their key care-abouts in the delivery of effective and profitable service offerings. And, as cloud and managed services gain momentum, these aspects become especially critical.

Moving An MSP Business To The Cloud: Profitability Analysis

Is it more profitable to resell a cloud provider's services or build cloud functionality in-house? Here's how one MSP figured it out.

Why One MSP Became A Reseller Too

With some clients still needing on-premise equipment to support business applications, one MSP makes the move into resale to position his company as the only IT resource for his customers.

The Art Of Acquisition: Buying Into Managed Services

All Covered has expanded its MSP business through a well-oiled acquisition process.

Managed Services Step By Step: How To Get In The Recurring Revenue Game

Making the shift means a redesigned sales strategy, a creative approach to customers, and a willingness to evaluate business based on the long term as opposed to the immediate, up-front opportunity.

10 Tips Along The Path To A Managed Services Model

VARs take different roads to the managed service model. Find out some best practices that can help in your migration.

Kaseya Offers SaaS IT Tools On A La Carte Basis

Users, partners, and MSPs can now select SaaS tools individually, as opposed to a complete solution, in order to best meet the specific circumstances. Freemium versions are also available.