CRN Managed Services News

  • TaaS--The New MSP
    Arnie Bellini, the CEO of ConnectWise, the Tampa, Fla.-based solution provider and maker of IT business automation software used by thousands of VARs, was a big proponent of the MSP business model long before it was fashionable.
  • Seven Vendors Accredited By MSPAlliance
    The MSPAlliance initiated its vendor accreditation program Monday, tapping seven companies for their work and business model with managed service providers. The first seven accredited partners are: Intel, SilverBack Technologies/Dell, Asigra, Untangle, XRoads Networks, LiveCargo and N-Able Technologies, said Charles Weaver, president of the MSP Alliance.
  • The Managed Services Spin
    Don Begg, CEO of Do IT Smarter, a San Diego-based MSP that also now sells its services to other MSPs and coaches them on developing a managed services practice, talks about what it takes to succeed in managed services sales.
  • Getting Started In Managed Services
    David C. Dadian, CEO of, an MSP in HoHoKus, N.J., offers some tips for those looking to take the plunge into managed services.
  • Engineers review four MSP vendors on key features and N-able comes up a winner

    Rating The MSP Platforms
    Test Center engineers reviewed the top MSP platforms on the market. Key features that were evaluated were automation features at the management servers, ease of deployment through automation, levels of remote management, integration with various business platforms, UI design, and overall capabilities of management server and reporting engine. Here's what we found.
  • Managed Services: More Than A One-Man Job
    Managed services players continue to make news, as Level Platforms and N-able Technologies unveiled platform upgrades and Dell said it aims to clarify its strategy after acquiring SilverBack Technologies.
  • Solution Providers Weigh New Business Models
    Within three years, many end users will buy laptops for $170 a year as users move to hardware-as-a-service plans, says Gavin Garbutt, president and CEO of N-Able Technologies.
  • MSP Incentra Grabs Sun VAR Helio
    Managed storage solution provider Incentra Solutions expanded its managed storage service offerings with the purchase of Helio Solutions, a Sun solution provider.
  • The Smart Way To Rip And Replace Vista With XP
    Many integrators are faced by an unexpected challenge created by Microsoft's latest operating system Vista. The problem solution providers are finding is that while Vista comes pre-installed on new systems many customers don't want it.
  • Six Steps To A More Secure Network
    When phishers successfully duped several business executives last month by pretending to be the Internal Revenue Service or the Better Business Bureau, it took the problem of cybercrime to a whole new level.
  • Strength in Numbers - Your Multi-Vendor Advantage as an MSP
    Dont's miss this rare opportunity to take part in an interactive discussion between a group of leading product and services vendors who'll explain how the components of a successful MSP business can come together quickly, improving the customer experience and speeding time to ROI.