CRN Managed Services News

TekLinks Acquires Healthcare MSP Business

The acquisition will further entrench TekLinks into the healthcare vertical market and set the company up for further growth.

Level Platforms Extends Symantec Integration, Enhances Backup Services

The updated module marks the next step in Level Platforms' ongoing campaign to tighten the integration of its management platform with the offerings of key vendors.

9 Questions Hosting Providers Better Be Prepared To Answer

It's not all about the cost savings. Datagram lays out the top concerns potential customers have when they're on the hunt for a hosting provider.

IndependenceIT, Autotask Partner To Simplify MSP Cloud Management

The integration between the two companies is expected to simplify a variety of key functions for managed service providers delivering desktop-as-a-service and other related services.

Unified Office Offers New Private Cloud-based Managed Communications Service

The new service from Unified Office is intended to bring enterprise-level communications services to the small to medium-sized business segment, delivered by managed service providers.

Are Vendors Becoming The New Service Providers?

As more and more vendors make their traditionally on-premises solutions available as-a-service, one has to wonder if this alternative to the on-premises product line will become the new norm.

10 VARs' Views: Do MSPs Charge Enough For Their Services?

Several speakers felt that MSPs undervalue -- and underprice -- the solutions they provide to customers.

Level Platforms Extends Managed Print Capabilities Through Integration With Docuwise

The company's integration with Docuwise adds deeper control over print resources from a single pane of glass, thereby supporting channel partners and MSPs who leverage the managed print services space.

XChange: VARs Need A Virtual CIO On Staff To Be True Trusted Advisor

Solution providers should regularly examine their own business and be able to answer the question what will your core competencies be in 2020, said 4-Profit's Scott Goemmel.

Managed Print: An Aggregated Approach That Drives Channel Revenue

Channel partners and MSPs are turning to managed print as a means of helping customers get budgetary control of a long-standing cost center.

N-able Technologies Rolls Out MDM Capabilities In N-Central 9.1

The updated managed service platform has a full slate of mobile device management capabilities plus enhanced professional service automation features.

Panorama9 Rolls Out MSP Program To Support Its Cloud-Based IT Management Platform

The company has extended its go-to-market strategy to better support the managed service provider community in the delivery of cloud-based IT management.

Security Vendor ESET Launches MSP Program

ESET has launched a new partner program that is designed to be better aligned with partners in the managed services arena.

Level Platforms, Datto Integrate Technologies To Boost Managed Services

Datto's new service module, developed through Level Platforms technology integration program, enables MSPs to better manage status, category and priority of Datto devices through the Level Platforms dashboard.

OnGuard: Spanlink's New Managed Services Suite

The Cisco contact center specialist extends its footprint with a host of offerings to support Cisco technologies, plus plans for a white-label version to be sold through other channel partners.

Neverfail Rolls Out New Recovery-As-A-Service Offer To The Channel

The program has been designed to provide the company's partners with a choice of business models to support the deployment of business continuity and disaster recovery capabilities.

CA Streamlines Interfaces As Part Of Nimsoft Service Desk 7

Version 7 features interface updates designed to make the platform more user-friendly, as well as help users to understand potential next steps in their workflow.

Report: Major Sales Opportunities In Managed Mobility

According to a report by Exact Ventures, managed services around unified communications, Wi-Fi, location-based services, compliance, mobile device management and cloud-based web filtering are offering substantial opportunities for MSPs and substantial savings for customers.

CA Updates Identity Management Service Solution

The updated version of CloudMinder is aimed at streamlining processes around identity management as a means of providing greater simplicity for customers.

Managed Services: Two Sales Forces May Be Better Than One

As managed services continue to emerge as a viable alternative to product resale, companies are looking for innovative approaches to pursuing sales.