CRN Managed Services News

The Managed Services Opportunities Behind BYOD

The use of employee owned equipment opens up new opportunities for managed services; particularly in the areas of management, monitoring, and security.

Report: Ensure Your Quote-To-Cash Processes Match Your Evolving Business Model

PwC has issued a report that urges tech companies to take a look at quote-to-cash processes, especially in the midst of acquisition or business model adjustments.

Verdasys Rolls Out Managed Service For Cloud-Based DLP

The MSIP service is intended to help enterprise and midmarket customers engage cutting-edge security features without needing extensive security expertise.

Are Managed Services The Best Way To Deliver Security?

Given the complexity in the extremely dynamic nature of IT security, statistics from Gartner and anecdotes from the channel both suggests that a managed services approach may be the channel's best bet.

Avnet: Increased Verticalization Key To Channel Success

As technology becomes more tightly integrated with specific business challenges, MSPs and other channel partners must continue to specialize in given technologies in vertical markets in order to rise to the top.

Unlimited Support: An MSP Recipe For Success?

Sinu, a New York-based MSP, takes an all-inclusive approach to support. With better control of technology refreshes, the model appears to pay dividends in customer loyalty.

Continuum Rolls Out New Programs To Help MSPs Better Support Customers

MSPs can now commission customer projects to be executed through Continuum's India-based NOC. Meanwhile, its backup and disaster recovery solution can now be integrated with a variety of legacy hardware.

Trend Micro, Tech Data Partner To Simplify Account Management

Integration of the two platforms is now in the pilot phase with general availability anticipated in April. The combined infrastructure is expected to greatly enhance provisioning and billing.

The 10 Biggest Managed Services Stories Of 2012

Mobility, managed print and security vulnerabilities were three topics making headlines for MSPs this year. Here's a look back at the biggest managed services stories of the year.

MSP Roundup: Open Platform For Level Platforms, Intronis Update

Level Platforms has opened up its RMM platform, Managed Workplace, to allow vendors to create their own customized, embedded workflows.

12 Challenges MSPs Face In 2013

From mobility to finding talent to integrating cloud, managed service providers will face a lot of challenges heading into 2013. Here's what MSPs at ConnectWise's 2012 IT Nation Conference in Orlando had to say.

6 Ways To Increase Your Monthly Recurring Revenue

"Getting people to pay you every month is not easy," says TruMethods' Gary Pica. But here are six ways to increase your recurring revenue stream.

CRN 30th Anniversary: How Much Did That Cost?

From ColecoVision to a Sony PlayStation 3, CRN looks back at the price differences of a variety of items from today compared to when CRN first launched in 1982.

To BYOD Or Not To BYOD: Is Your Own Business Secure?

Many VARs and MSPs spend their day managing their customers' devices, including employee-owned smartphones and tablets that have access to corporate information. But do those same solution providers have similar procedures in place for their own employees?

N-able News Roundup: MDM, Report Manager 4.0, 2013 Roadmap

N-able Technologies invited more than 300 partners from around the world to Montreal this week to lay out the company's road map into 2013 and announce some new programs, features and partnerships. Here's a look at some of the top news coming out of the conference.

MSP Roundup: ConnectWise Integrations, NetGain Acquisition And More

NetGain Technologies acquired IntraSource to expand its MSP presence and ConnectWise added two new vendors: Trend Micro and Reliable Group. Here's a roundup of recent MSP news.

Managed Services From A to Z

Here's a primer on managed services -- from A to Z. From companies to know to definitions of different services, it's everything you need to know to get started or expand your business.

Tigerpaw Boosts PSA Platform With Mobile, Cloud Elements

Tigerpaw's solution provider customers say even the small details in Tigerpaw Mobile will boost productivity.

IBM Puts Muscle Behind MSP Recruiting Efforts

Company looks to add to its stable of 1,400-plus MSP partners with new sales, marketing and finance programs.

New MDM Features In iOS 6 Could Benefit MSPs

There is ample opportunity for solution providers and managed service providers to support those initiatives around iOS, but they need to invest in training around that platform, said AirWatch's John Marshall.