CRN Managed Services News


N-able Program Brings More MSPs Into Midmarket Accounts

Midmarket companies are becoming more interested in managed services solutions, particularly for asset management and license compliance functionality.

Google Outages Raise Questions About Online Services

Should Google, Amazon, and a host of smaller companies providing online services such as e-mail and storage fail to convince customers of their reliability, other more business-oriented online service architects are getting ready to pounce.

Combining Storage, Email As A Service: eFolder Acquires DoubleCheck Business

With the acquisition, eFolder adds email security and management services to its storage and e-mail archiving services, while NMGI, DoubleCheck's parent company, returns to its root as a VAR and MSP.

From iPod Nano Video To Rhapsody, 5 Things We Learned From Apple This Week

Included: What Steve Jobs thinks of your silly Kindle.

Cisco Revamps Managed Services Program

Cisco Systems on Tuesday opened applications for its updated next-generation Managed Services Channel Program, which Cisco said lowers the barrier of entry for VARs looking to launch services practices.

Ingram Adds Enterprise Managed Services With Nimsoft

With Nimsoft, Ingram Micro will target select solution providers that play in the higher-end networking space rather than try to market it to a large volume of partners.

5 Characteristics Of A Successful MSP

The IT industry is not as good at selling solutions as it wants to believe, says Ingram Micro's Justin Crotty. Here are some traits shared by more successful managed service providers.

The Pirate Bay In Troubled Waters After Court Ruling

A Swedish court order to pull the plug on The Pirate Bay with a threat to fine its bandwidth suppliers and trouble with GGF, the company planning to acquire The Pirate Bay, means rocky waters for the peer-to-peer site.

AMD Plans Overhaul Of Partner Programs

Advanced Micro Devices will blend CPU and GPU partner tracks in September, and also plans to launch HP-like programs tailored to resellers' specialties.

No NOC? No Problem. Solution Providers Partner For Managed Services.

A pair of solution providers have teamed up to offer managed services under a new Cisco channel program that only requires one partner to have a NOC.

HP May Be Backing Away From Its Outsourcing Business: Report

If true, the move would signal a shift in HP's strategy against archrival IBM.

HP Offers Cloud Computing 101

Initial services are aimed at helping customers get started by understanding cloud computing and how it might impact their businesses.

N-Able Midmarket Program Passes Leads To VARs

The N-able Midmarket Partner Program is based on feedback from new N-able partners who were looking to manage and monitor devices on behalf of some of their larger clients.

LPI Level Platforms Moves MSPs Into The Cloud

Initiative is LPI's first foray into helping MSPs manage and monitor cloud-based applications and should help MSPs evolve their businesses to where end users want to go, said Peter Sandiford, CEO.

Ingram Micro Adds Services, BI Metrics To Seismic Program

VARs, seen as over the hump on the ROI of managed services, now have to shoot for maximum deployment to end users.

Keep Your SMB Customers' Web Sites Safe and Grow Your Revenue

Botnets. Keystroke loggers. Information-stealing Trojans. The volume of Web security threats exploded in 2008. And SMBs are more of a target now than ever before. E-commerce sites and SMBs relying on the Web often face the same struggles in combating these threats as their enterprise counterparts, but with less dedicated staff and fewer financial resources.

IPED: Performance Gap Between Best, Average MSPs Widens

Managed services is growing faster than security, networking hardware and outsourcing, but not as fast as storage or virtualization solutions, according to IPED.

N-Able Develops New Self-Guided Training Tools, Elite Partner Level

Also new is a business and assessment toolkit, pricing calculator and flysheet creator to help MSPs quickly figure out what specific skills they can offer customers, how much to charge for them and how to market them to new customers.

IBM Unveils Business Analytics, Optimization Consulting Services

Big Blue has launched IBM Business Analytics and Optimization Services to help business leaders make better decisions.

Dell Launches Nationwide Managed Services Initiative

Dell's managed services will be subject to many of the same terms and conditions as hardware sold through its PartnerDirect program, including deal registration and support, according to the company.

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