Continuum has rolled out a low-cost backup and restore option to MSPs that service smaller, price-sensitive customers or larger clients with stringent regulatory or compliance requirements.
The Boston-based IT management platform provider said its Archive offering costs just one-fourth the price of a traditional high-availability backup tool, according to Fielder Hiss, Continuum's vice president of product. Customers using Continuum Archive will have their backups stored in Amazon Glacier, Hiss said, and will be able to access the data within 24 to 48 hours of submitting a request.
"Having data available in the highly-available cloud is not the cheapest mode of storage," Hiss told CRN. "We've really broken a barrier here."
Hiss said Archive is available only to customers using Continuity247, Continuum's managed backup and disaster recovery platform. The base price for Continuity247 – which provides local, on-site backups – is $40 per month, and Archive can be procured for an additional $10 per month, Hiss said.
A majority of Continuum's existing Continuity247 are expected to be offering Archive within the next year to expand their footprint with end customers, Hiss projected.
A traditional, high-availability backup tool allows users to recover information within a couple of hours, Hiss said. Recovering information on Archive would take one to two days depending on bandwidth and server size, Hiss said, since the information is copied into and out of the cloud rather than being virtualized.
Hiss sees two common use cases for Archive. One, Hess said, is around customers in highly-regulated industries such as healthcare and financial services who are often required to store multiple years of data for auditing purposes.
These customers need to archive massive amount of data, Hiss said, but don't need to have it highly-available since they'd know days or even weeks in advance when they're facing an audit.
The more common use case, Hiss said, will be smaller customers that can't afford the expensive, off-site disaster recovery options available today and are willing to wait a day or two to recover core data. Archive will unlock inexpensive off-site backup to these price-sensitive customers for the first time, Hiss said.
MSPs with their own data center can opt out of using Amazon Glacier and store the backups in their own cloud environment, Hiss said. But Hiss expects most MSPs will opt to use Glacier since they don't have their own data center today.