Pax8 Intros Stax Designer To Help MSPs Quickly On-Board New Customers With Full Services Stacks


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Cloud services distributor Pax8 is preparing to roll out a new offering, Stax Designer, aimed at making it easy for managed service providers to on-board new business customers or new seats at existing customers via pre-configured bundles of services.

Stax Designer, due to be rolled out sometime next year, is a template for instantly moving a stack of products to new customers or users, said Nick Heddy, vice president of sales for Denver-based Pax8.

A "stack" in MSP parlance is group of products that are bundled for easy use by MSP customers, Heddy told CRN. However, he said, a stack is not inherently an easy-to-deploy offering.

[Related: CRN Exclusive: ConnectWise CEO Bellini On Co-Opetition With Datto, Better Integration Of Services, And Bringing Cloud To MSPs]

"Adding two seats to an existing customer can take two hours," he said. "Adding a new customer can take all day. Stax Designer lets it be done right away."

Partners who log into Stax Designer will be able to access and modify the services stacks via the Stax dashboard, Heddy said.

When buying a new product from Pax8, the dashboard will also provide information on what other MSPs use with that product in their stacks for reference, he said. Pax8 also plans to offer themed pre-configured Stax bundles including a Compliance Stax built around HIPAA (Health Insurance Portability and Accountability Act) or FINRA (Financial Industry Regulatory Authority) requirements, he said.

Stax Designer will be available as a stand-alone offering, as well as be integrated into the ConnectWise and Autotask services management platforms, said Ryan Walsh, chief channel officer at Pax8.

"If an MSP can remove friction from the services deployment process, it matters," Walsh told CRN. "Partners have limited time in a day. If they can roll Stax into ConnectWise or Autotask, they can increase their efficiency."

Pax8 offered partners a peak at how Stax Designer works as part of the company's keynote presentation at this week's NexGen 2017 conference, held this week in Los Angeles.

Heddy used his portion of the Pax8 keynote to present the company as an alternative to traditional distribution, which he called "broken" because of what he termed as unexplainable provisioning delays, billing issues, and limited or no support.

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