Nokia is offering to exchange as many as 14 million faulty phone chargers the company said pose an electric shock hazard to customers.
Consumers who own the devices are being encouraged to go to a special Nokia Web site to see if the charger they own is covered by the recall and to request a replacement.
On Monday, Nokia, of Espoo, Finland, said that the plastic covers of the affected chargers could come loose and separate, exposing the device's internal components and posing an electric shock hazard. While Nokia did not say how many chargers were involved in the recall, published reports have put the number of affected devices at 14 million.
Nokia said it discovered the problem during a routine quality control inspection. The company said it is unaware of any incidents or injuries resulting from the faulty products.
The chargers were assembled by BYD Co. Ltd. of China, which reportedly is covering the cost of the recall.
The specific chargers involved are types AC-3E, AC-3U and AC-4U, according to Nokia.
The AC-3E and AC-3U models were manufactured between June 15 and August 9 this year while the AC-4U chargers were built between April 13 and October 15.
The Nokia Web site provides detailed information to help consumers determine if a charger they own is among those being recalled.