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Below is the full email from DiFranco to partners:
I wanted to reach out to you regarding the significant announcements made by HP this week. Included among them was the HP board’s decision to evaluate strategic alternatives for the Personal Systems Group business, not an announcement of a shutdown of HP’s PC business.
I can tell you on behalf of Todd Bradley and the entire HP leadership team that HP remains committed – now more than ever – to the health and growth of its PC business. We also remain deeply committed to our channel partners, who, as an extension of our HP organization, will continue to play a critical and strategic role in our PC business now and in the future. That will not change during this period of transformation.
At $42 billion and growing, it is the largest PC business in the world with #1 market share and profitability worldwide. We are not taking our foot off the pedal now and will continue to drive leading innovation across our PC portfolio now and in the future. We also will continue HP’s strong and solid history of taking care of you and your customers. You can absolutely continue to feel comfortable and confident in selling HP just as you always have despite the confusion you might be hearing from our competition.
As you also heard this week, we have made the tough but necessary decision to discontinue the device operations of the webOS business group. While our team created a well-respected software platform, and HP sees long term promise and value for you from the webOS operation system and the ecosystem around it, webOS devices did not gain market traction as we had hoped. The significant burden to HP's business to invest for scale in the business underscored the depths of the challenges for webOS. We will wind down webOS device operations during Q4 of 2011.
For some of you that had begun building mobility practices, I realize this decision raises many questions for you. Please know that we are committed to addressing those questions and helping you during this period of transition.
In an effort to enable you to provide immediate communication out to your customers, we have developed the attached letter. We also will be posting additional materials to the HP Partner Portal in the days ahead for you to leverage with customers as well as internally within your organization.
I would like to reinforce that Todd along with HP’s leadership team remain committed to its PC business and the products it sells, and most importantly to you, our valued channel partner. I look forward to traveling on this journey with you and will continue to keep an open dialogue with you along the way. In the meantime, I encourage you to reach out to me and the other channel leaders with any questions.
Thank you for your valued partnership and let’s get back to selling together!
Best,
SDF
Stephen DiFranco
Senior Vice President and General Manager
Personal Systems Group - Americas
sdf@hp.com
@SDFatHP - Twitter
NEXT: HP's Form Letter For Partners On The Future of PSG
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