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How To Solve BYOD Headaches (And Make Money Doing It)

By Kristin Bent
August 24, 2012    3:00 PM ET

Page 5 of 5

David Turlington, director of sales at Raleigh, N.C.-based managed service provider and app developer Cii Technology Solutions, said his company has seen a boost in interest in mobile-ready apps as the BYOD movement flourishes.

Requests for workflow and line-of-business apps have especially risen, Turlington continued. And even if clients aren't asking for the creation of brand-new apps, they are still seeking help bringing pre-existing apps into a mobile environment.

"There is a bigger push for applications that can help them do their jobs via a phone or a tablet, and I think that the principals in these companies are realizing that even though it does cost them money, the increased efficiencies are seen as an overall benefit," he said. Rick Jordan, director of mobility sales and strategic alliances at Tenet Computer Group, a Toronto, Ontario-based solution provider, said he has seen a similar jump in the creation of custom-built apps and software. The jump has been so significant that Tenet has dedicated a segment of its business specifically to app development. "We actually have a dedicated team of development personnel here on-site," Jordan explained. "So if a client wants to look at something custom, we can do that."

For Jordan, offering custom-built mobile apps is Tenet's way of ensuring a soup-to-nuts offering for customers—a pure hardware offering, he said, is no longer enough.

"If you think back five or 10 years ago, there were companies that could survive just selling hardware. But now, if you're just selling hardware, you're like a duck sitting in open water," Jordan said. "So now [it's about] doing customization, getting into software development, being an ISV … really taking care of the customer."

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