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One area where many businesses struggle is a strategy around managing the user versus managing the device when it comes to BYOD, according to the study. 56 percent of IT decision makers said they would rather manage the device, while 44 percent they would manage the user. In the U.S., 70 percent of respondents chose devices.
Dell discovered a list of beneficial attributes for companies that adopt a user-centric strategy, including the ability to link and manage devices per user, track and support each user's level of mobility, deliver applications based on a user's role, and adhere to governance regulations.
Carol Fawcett, CIO of Dell's Software Group, said in her previous role as CIO of Quest Software, acquired by Dell, she focused on the user with more success.
"I led a team that empowered nearly 4,000 employees across 60 offices in 23 countries to use their preferred devices to do their jobs. Instead of just worrying about their devices, where appropriate, we focused on giving our colleagues access to the apps and data they needed, regardless of device," Fawcett said in a statement. "We found this approach helped us quickly move out of device firefighting mode to be much more strategic, which also enabled us to resolve our biggest BYOD problems, such as security, access rights and data leakage. The results of this latest BYOD survey reinforce the importance of putting users first in order to develop the most effective policies and turn BYOD into a long-term, sustainable business benefit.”
PUBLISHED JAN. 22, 2013
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