Denali Reinvents Itself With New Texas Mobile Device Integration Center


Denali has moved slowly and steadily into the enterprise-subscription mobile devices market to ensure that it provides best-in-class service for its customers, said Denali's Daher.

"We don't want to grow the business faster than it can be supported," he said. "We have to support our customers the right way. You have to operate as part of the customer's IT business. This is not just providing an outsourced service or deploying devices. This is not just about managing and monitoring devices. You have to be the customer."

CROSSMARK's Webster said Denali has done just that for his company. "There are lots of companies that can do the service desk or handle warehouse and logistics," he said. "But there are very few companies like Denali that really understand the mobility space. It is a growing industry. We are just scratching the surface for where we are headed as an organization."

Daher is looking forward to capitalizing on what Cisco CEO John Chambers has called the internet of everything: a $14.4 trillion opportunity with the number of Internet-connected devices soaring from 10 billion devices in 2013 to an astronomical 50 billion devices by 2020.

"Mobility is the single largest opportunity in the IT business," said Daher. "The opportunity is tremendous. All this new technology that is being injected into the customer's IT environment needs design, management, support and services. Disruption creates opportunity. Our three business pillars are: mobile, secure, connected. We have built a full spectrum of services around those pillars, making us the seamless mobile-secure-connected partner for our customers."

PUBLISHED OCT. 10, 2013