NetScout To Acquire UC Performance Management Vendor Psytechnics


NetScout Systems earlier this week announced its intent to acquire Psytechnics, a provider of performance management technologies used for quality assurance of unified communications. NetScout plans to integrate Psytechnics' products into its unified service delivery management strategy for various IP communications, including voice and video.

NetScout, based in Westford, Mass., focuses on network and application assurance through its packet-flow and performance intelligence products. It boasts some 20,000 enterprise and government agencies and 130 service provider customers for its nGenius and Sniffer lines, according to the company.

Psytechnics claims an installed base of more than 1 million IP telephony users in the U.S. and Europe for its Experience Manager software, which is designed to offer real-time, quality-of-experience visibility for UC products and services from multiple vendors.

Based in Ipswitch, U.K. and with a U.S. headquarters in Portsmouth, N.H., Psytechnics was backed by an investment group included DFJ Esprit, Gimv and New Venture Partners. The company was founded in 2000 as a spin-off of British Telecom (BT), and employs 28 people.

Financial terms of the deal were not disclosed. NetScout expects the acquisition to be completed early in the first quarter of its fiscal 2012, and will integrate Psytechnics' team into its operations.

"Addressing the quality and reliability of voice, video and telepresence services continues to be a top concern for IT organizations. To proactively manage these services, the IT organization needs application-specific details as well as IP transmission characteristics for voice and video traffic to understand what impacts user service quality and address performance issues," said Anil Singhal, president and CEO of NetScout, in a statement. "With the acquisition of Psytechnics, NetScout will gain critical technology and expertise that will help us continue to build on our foundation strategy of packet-flow intelligence and accelerate our innovation to address our customers’ growing Unified communications footprint.”