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Extreme has seen significant revamp -- and several rounds of corporate restructuring -- in the past several years. Rodriguez became CEO in August 2010 and told CRN in early 2011 that the company would focus on markets where Extreme is best suited for growth: education, cloud services and service provider opportunities. Extreme shed 16 percent of its global workforce last summer in an effort to remove some $20 million in operating expenses during its fiscal year.
Extreme's channel story has for years been one of fiercely loyal solution providers who love Extreme's high-end switching and data center technology but crave more channel resources and go-to-market assistance. The company has continued to win accolades for its IT portfolio, particularly its BlackDiamond data center products.
Several Extreme solution providers told CRN a year ago that Extreme's sales and channel execution had significantly improved since a major corporate shakeup in 2009, but that they still sought stronger marketing air cover to help overcome Extreme's relative lack of brand recognition in the market.
Caragol, who is based in the Washington DC area, will spend her first month talking to as many channel partners and Extreme customers as possible.
"My whole philosophy is around mutual investment and driving net-new opportunities," she said. "My focus, and the reward for partners, will be around how we create these business opportunities in these areas like data center and mobility."