Telecom News
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Polycom Corporate Branding Shifts Focus To Software
4:00 PM EST Thu. May. 24, 2012
Polycom is rebranding to focus on software's role in video and collaboration, and it is adding new training and marketing resources for partners. -
Blue Coat Americas Channel Chief Departs
3:55 PM EST Thu. May. 24, 2012
The head of Americas channel sales for Blue Coat has left the company, according to sources. -
New SBC Positions Sonus Networks In Enterprise Channel
5:25 PM EST Wed. May. 23, 2012
Sonus is targeting 100 percent indirect sales of its new SBC products to enterprise and regional carrier customers. -
Juniper Signs On As Vidyo Investor
10:26 AM EST Wed. May. 23, 2012
Vidyo says it will use the funding to boost go-to-market activities and integrate its videoconferencing software with Juniper products. -
Carousel Adds Executives As Cross-Country Expansion Continues
12:45 PM EST Mon. May. 21, 2012
Three of Carousel's latest hires come from Quagga, now a Windstream brand after its parent, Paetec, was acquired. -
Blue Coat Executive Makeover Continues
9:54 AM EST Mon. May. 21, 2012
A veteran IBM-er joins Blue Coat's top executive ranks to lead product management and R&D efforts. -
WTG Sparks New Revenue Stream For VARs: Energy Sales
11:18 AM EST Wed. May. 16, 2012
WTG's Vince Bradley on why VARs should consider signing on with the company's Energent unit: 'What does every business need? Every business needs communications and power.' -
Brocade Names New Global Channel Chief
10:15 AM EST Wed. May. 16, 2012
An executive shuffling at Brocade puts a new executive at the helm of global channel sales and marketing. -
Condusiv Names Former D-Link Boss To Head Global Sales
7:22 PM EST Tue. May. 15, 2012
Nick Tidd, who left D-Link in a management shakeup late last year, has a new posting. -
10 More Hot Products From Interop 2012
4:00 PM EST Tue. May. 15, 2012
Interop 2012 in Las Vegas featured more must-see products that pushed the networking envelope.
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CRN Vault
How To Measure Customer Satisfaction
Some business practices never go out of style. A look back into the CRN Vault puts the spotlight on the importance of keeping customers happy. It's easier to get more business out of existing customers then to chase new ones, so here's a look at how to measure customer satisfaction.
Some business practices never go out of style. A look back into the CRN Vault puts the spotlight on the importance of keeping customers happy. It's easier to get more business out of existing customers then to chase new ones, so here's a look at how to measure customer satisfaction.
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