Telecom


  • Response Point Upgraded
    Microsoft Corp. used its Worldwide Partner Conference in Houston this month to release its first big upgrade to Response Point, its small-business VoIP system software.
  • Switchvox AA300 Targets SMBs
    Digium Inc., the maker of open-source VoIP gear based on Asterisk, released a new IP PBX, the latest in its portfolio to stem from the acquisition of Switchvox 10 months ago.
  • 6 Emerging VoIP Vendors
    Solution providers interested in a refreshing take on VoIP from young, up-and-coming companies need look no further. The 2008 CRN Emerging Vendor list includes six VoIP vendors on the rise.
  • Beware Behemoths
    As someone who just can't help but root for the little guy, when a solution provider files suit against a vendor—especially a giant in the IT world—I am wired to root for the VAR.
  • VAR Sues Cisco Claiming Contract Breaches
    Infra-Comm used to bring Cisco good IP telephony business, first as a premier partner, then as a silver partner. Now it is bringing Cisco to court over whether and how Cisco brought AT&T into a deal that Infra-Comm developed and registered.
  • How To Handle Objections To All-In-One Technology
    David Kolssak, managing partner of Turnkey IT Inc., a Wheeling, Ill.-based solution provider, sells voice solutions based around office-in-a-box appliances. Here he discusses handling objections from SMB customers when it comes to all-in-one technology:
  • Top talent for midmarket deal-closing


    Talking Shop With VAR 500 Execs
    Improving the relationships of solution providers with midmarket customers, recruiting and retaining top talent and emerging technologies were the topics of conversation at a midmarket-oriented panel discussion at Everything Channel's 2008 VARBusiness 500 Conference this month.
  • All-In-One Networking: Does One Size Fit Small?
    A number of vendors are trying to win over the hearts and minds of small-business VARs and their customers by offering up all-in-one solutions. These tidy little offerings do everything from switching and routing to VoIP and security in one box, ultimately reducing the number of appliances a company needs while making services available to them.
  • Slide Show: 10 Fastest Growing Networking VARs
    You'll have to wait until July to see Everything Channel's 2008 Fast Growth 100 list, but here we offer a sneak preview with a networking twist: the top 10 solution providers confirmed for our list that derive at least 21% of their revenue from network design and implementation or at least 21% of revenue from VoIP integration services. If any VARs know how to spin networking straw into revenue gold, it's these folks.

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