Video Networking


  • 2015 Partner Programs Guide Details

    3CX
    3CX Partner Program

    Company3CX
    US HQ Address14180 Dallas Parkway, Suite 700
    CityDallas
    StateTX
    Zip75254
    Worldwide HQ Address1, 28 October Avenue, Engomi Business Centre, Block B, Office Suite 303, 2414, Nicosia, Cyprus
    URLhttp://www.3cx.com
    US HQ Phone+1 (469) 2069 035
    CEONick Galea
    Year Company Founded2005
    Month Fiscal Year EndsDecember
    Channel Chief Information
    North American Channel ChiefStephen Corrigan
    North American Channel Chief Began Serving In RoleJan 09
    Channel Program Information
    Name of Channel Program3CX Partner Program
    Year Program Established2005
    Channel Program ManagerStephen Corrigan
    Channel Program Manager TitleSales Director
    Channel Program Manager Emailsc@3cx.com
    Market Segment Specializations
    Cloud Applications Software
    CRM Software
    Unified Communications
    Video Conferencing
    Other Specialty DetailsSoftware PBX
    Revenue
    Company's Total Annual Corporate Revenue Range for 2014?Less than $100M
    Partners
    Total North American Partners1703
    Total New North American Partners594
    Name of Partner Program: Top TierPremium Partner
    Name of Partner Program: Tier 2Preferred Partner
    Name of Partner Program: Tier 3Registered Partner
    North American Partners Top Tier18
    North American Partners Tier 2630
    North American Partners Tier 31054
    Which of the following best describes your company's cloud involvement, products, and solutions?
    Our products can be incorporated into Cloud Solutions
    Does existing program support Cloud products/servicesOur existing partner program supports our cloud products/services
    Partner Compensation
    Compensate partners for deals that are registered by partners, but closed by direct salesNo
    Compensate partners for deals registered by one partner but closed by another No
    Do you offer extra points of margin/discount for registered deals?
    Yes, depending on the partner type or tier
    Yes, when we have time sensitive incentives
    Does your partner program require you to communicate approval or denial of a deal registration within a certain amount of time?We offer deal registration, but do not commit to communicate to partners within a specific time frame
    How does this channel program motivate/support its resellers?
    Discount promotions
    Financial rewards
    Marketing resources
    MDF/CO-OP
    Partner portal
    Price protection plans
    Product demo program
    Qualified leads
    Rebates
    Tiered discounts
    Training
    Services Attach
    On average, for every dollar of your product sold by a solution provider, what is the average dollar amount typically realized from the sale of complementary products and servicesMore than $7, up to $10
    What, if any, specific programs do you have in place to help partners increase their services attach and/or profit?
    Partner Services/Solution Selling Training
    Case Studies demonstrating the value of a total solution sell
    Automated transaction process for billing/licensing and provisioning
    Does your partner program offer a residual revenue program (maintenance, software or professional services)Yes
    Does your partner program offer demonstration units or evaluation licenses?Yes, for any partner level (min part qual)
    What does this program typically charge your partners for demo units or evaluation licenses?Other Alternative (please explain)
    Other alternative unit chargesNFR licenses
    By what criteria are partner tiers for this partner program determined?
    Sales/Revenue volume
    Certifications
    Technical skills
    How are partner discounts determined?
    Tiered Discounts - level/tier earned in the partner program (higher discounts for higher levels/tiers)
    Target achievement
    Which of the following does your partner program offer to partners in an effort to help expand their businesses?
    Provide VARs with training and advice so that they better understand how they may incorporate Cloud Solutions into current offerings
    Provide training in order to simplify the concept of hosted and managed services for VARs
    Eligibility to sell vendor services
    Technical training
    Sales training
    Vertical market case studies
    MDF
    Other please specifyTopic specific webinars
    What types of training does your company offer?
    On Demand web based training/certification from any location (Self Serve)
    ILT (instructor lead training)
    Face to face training/certification
    Road shows
    Blogs/Message boards
    Authorized training partners (distributors
    Is there a cost to partners for training or certification
    Basic trainingFree for all tiers
    Advanced trainingFree for all tiers
    High Level CertificationFree for all tiers
    How often does your company require re-certification for partners?Re-certification renewal not required
    Are partners required to pay a fee to join this partner program?No fee
    Do partners have to meet certain revenue requirements to join this partner program?No revenue commitment necessary
    Which of the following requirements must partners meet in order to join the lowest/minimum tier of this partner program?
    Valid website
    Other please specifyMust be an IT / Telecoms Reseller
    Does this channel partner program offer
    Pre-sales support
    Post-sales support
    Technical support
    How much time in advance of customers are partners briefed on product launches?1 month to less than 4 months before solution provider customers
    Does your company utilize a partner advisory council that provides your company with constructive feedback on your partner program and/or channel issues?No
    Does your companys partner program portal/web site provide
    Restricted access to partner information
    Searchable product/pricing database
    Downloadable marketing materials
    Online training resources
    Account management
    Ability for partners to syndicate your content to their website
    Troubleshooting tools
    What types of online marketing tools does your partner program offer to partners?
    Content syndication onto partner websites:
    What types of hands-on marketing support does your company provide?
    Do not offer hands-on marketing support
    How else does your partner program inform and educate your partners? Does your partner program provide any of the following
    Conducts online seminars and conferences
    Publishes regular newsletters
    Regular email marketing
    Conducts regular meetings with individual partners
    Our channel account managers are responsible for educating and informing partners
    Which of the following criteria are required for partner eligibility for MDF/Coop marketing?
    Sales Volume
    Tier-based
    Does your partner program have a formal program in place to help your partners track MDF status?No
    What does this partner program allow partners to spend MDF on?
    No restrictions, partner can spend MDF as they see fit
    Does your company have Field Marketing Managers available to partners who qualify for MDF to help them plan and execute demand generation campaigns?Yes
    What percentage of your MDF/Coop goes unspent on a quarterly basis1-10%
    How does your partner program support its channel partners with leads?
    Generates leads and initiates sales, which are turned over to partnersNot Offered
    Generates leads which are turned over to partnersTop Tier and 2nd Tier Partners Only
    Works cooperatively with partners to drive demand directly to them through MDF and other marketing programsNot Offered
    Provides tools on portal for partners to drive their own demandNot Offered
    Does your companys partner program provide access to a dedicated program managerYes, every partner hass access to a specific dedicated team

    Unedited content provided by vendors.


  • 2015 Partner Programs Guide

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    The 2015 Partner Program Guide offers the information solution providers need to evaluate IT vendors they work with or are considering working with. The guide is based on detailed applications submitted by over 200 vendors, outlining all aspects of their partner programs.

    5-Star Partner Programs

    As part of the Partner Program Guide, The Channel Company designates some programs as 5-Star Partner Programs.

    Five-Star Cloud Programs

    Five-Star Networking Programs

    Five-Star Peripherals Programs

    Five-Star Security Programs

    Five-Star Software Programs, Part 1

    Five-Star Software Programs, Part 2

    Five-Star Storage Programs

    Five-Star Systems Programs


    Past Partner Program Guides

    2014 | 2013 | 2012 | 2011 | 2010


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