• Slamming Spam

    Brightmail, long a supplier of antispam services to ISPs and large enterprises, plans to extend its offerings to integrators and VARs starting this fall.

  • Industry Execs: New Channel Won't Be So Easy For Dell

    Dell Computer's plan to enter the white-box market drew skepticism from several industry executives last week, who said the direct PC seller faces challenges in developing the programs and relationships needed for a strong distribution channel.

  • Undeterred Investors

    The dot-com bubble may be over, but distributors are still investing millions of dollars in Internet infrastructure to better serve solution providers.

  • Giving Credit Its Due

    Ingram Micro is restructuring its credit division to help customers create solutions-based financing deals, a shift from distribution's traditional approach of offering credit for product alone.

  • Partners Await Documentum 5

    Documentum's plans to unveil a major upgrade to its software platform next month will help it solidify its leadership in enterprise content management and penetrate new markets, the vendor's partners said.

  • Product Spotlight: eRoom Digital Workplace 6.0

    From its roots in client-engagement scenarios, eRoom Digital Workplace 6.0 provides companies with an effective, enterprisewide Web collaboration suite. Companies with large mobile/SOHO workforces can quickly resolve collaboration issues using eRoom session online and sharing documents.

  • XChange Panelists Discuss Benefits of Benchmarking

    "Putting Benchmark Data to Work," a general education session at CMP's Breakaway XChange event in San Diego on Thursday, moderator Jean Mork Breneson outlined the pros of benchmarking high-tech help desk, onsite and depot customer service calls. Breneson is the general manager of Service 800, the research firm who administrators and manages the Computing Technology Industry Association's (CompTIA's) SevriceMetric benchmark program available to CompTIA members.

  • HP Rolls Out New NAS Offerings

    Hewlett-Packard has created two pre-configured network attached systems that are intended to make it easy for channel partners to offer NAS and SAN solutions to small and midsize customers.