News


  • Product Spotlight: eRoom Digital Workplace 6.0

    From its roots in client-engagement scenarios, eRoom Digital Workplace 6.0 provides companies with an effective, enterprisewide Web collaboration suite. Companies with large mobile/SOHO workforces can quickly resolve collaboration issues using eRoom session online and sharing documents.

  • XChange Panelists Discuss Benefits of Benchmarking

    "Putting Benchmark Data to Work," a general education session at CMP's Breakaway XChange event in San Diego on Thursday, moderator Jean Mork Breneson outlined the pros of benchmarking high-tech help desk, onsite and depot customer service calls. Breneson is the general manager of Service 800, the research firm who administrators and manages the Computing Technology Industry Association's (CompTIA's) SevriceMetric benchmark program available to CompTIA members.

  • HP Rolls Out New NAS Offerings

    Hewlett-Packard has created two pre-configured network attached systems that are intended to make it easy for channel partners to offer NAS and SAN solutions to small and midsize customers.

  • Domino.Doc Release Makes E-Mail Management Easier

    IBM Lotus released a new version of its Domino.Doc application Thursday that enables users to check e-mail documents and attachments directly into the application's repository from Lotus/Notes and Microsoft Outlook clients.

  • Cisco Picks Up The Pace

    Cisco Systems last week unveiled its long-expected move into the high-end Fibre Channel switching market with a new set of fabric-class and director-class switches and the acquisition of a privately held storage start-up secretly funded by Cisco more than a year ago.

  • SEC Ponders Suit Against RSA

    The Securities and Exchange Commission is considering launching a civil injunctive proceeding against RSA Security and some of its officers, the vendor said in a filing with the SEC.

  • Hard Facts: August 26, 2002

    The overall level of solution provider satisfaction with software vendors' channel programs moved higher in July, following a steep plunge in June, according to CRN's monthly Channel Satisfaction Survey.

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