• Hard Facts: July 7, 2003

    The overall level of solution provider satisfaction with hardware vendors' channel programs dipped in May, ending a two-month upward move, according to the CRN Monthly Channel Satisfaction Survey.

  • Some HP Support Providers Get The Ax

    Hewlett-Packard last week blindsided most of its Authorized Support Providers for HP Pavilion and Compaq Presario notebook and desktop products by handing out deauthorization notices, effective Aug. 1.

  • Midmarket VARs Can Ride IBM Express Train

    IBM is following its recent pledge to make its services offerings more available to the channel with an integrated set of services, products and financing aimed at solution providers serving midsize customers.

  • Microsoft Builds On Existing Features

    Microsoft's new Small Business Server 2003 is the best version yet of its venerable Small Business Server product line and establishes the company's continued commitment to the small-business market.

  • <I>CRN</I> Interview: Paul Flessner, Microsoft

    Microsoft's Paul Flessner sat down with CRN Editor in Chief Michael Vizard and Industry Editor Barbara Darrow at the recent TechEd 2003 show to discuss developments at the show and competitive challenges for the software company. Flessner, who was senior vice president of Microsoft's Server Platform Division at the time of this interview, has since been assigned to lead the Exchange, SQL and eBusiness Divisions at Microsoft.

  • F5 Web Site Unites VARs, Developers

    Application traffic management vendor F5 Networks is fostering cooperation between VARs and application developers with its new F5 DevCentral, an online developer site for its iControl API and software development kit.

  • <I>CRN</I> Interview: Howard Schmidt, EBay

    The former cybersecurity adviser to President Bush, who is now vice president and chief information security officer at eBay, spoke last month at a user and partner conference held by Qualys, a supplier of vulnerability management services. Schmidt, also former Chief Security Officer at Microsoft, recently joined Qualys' board. Schmidt spoke with CRN West Coast Bureau Chief Marcia Savage about federal cybersecurity efforts and corporate IT security issues.

  • Assess First. Then Backup

    Small businesses can improve their chances of surviving a disaster by knowing the value of their data and properly backing it up, industry observers say.

  • AMD Readies Athlon Update For 2004

    Chip maker Advanced Micro Devices plans a refresh of its Athlon 64 desktop processor less than a year after it begins shipping its first edition of the platform, according to its most recent road map.

  • SBM Holds Training Boot Camps

    SBM is holding a series of boot camps to help solution providers obtain certifications on Hewlett-Packard's StorageWorks products before the vendor's Aug. 1 deadline.

  • Voda One Talks Up Business Continuity

    Even after 9/11, many businesses and government agencies still don't have adequate plans to keep their operations running after an emergency, said executives at a Homeland Security and business-continuity conference last month sponsored by Voda One and Avaya.

  • Advancing Collaboration At The Desktop Level

    Two new collaboration tools are providing innovative ways for employees in remote locations to work together. The first, a new adapter from Advanced Reality, offers a faster, more efficient model for collaboration technology through contextual collaboration by passing small bits of data directly between computers.