• Can You Trust Dell?

    By the time Tyler Dikman graduated from high school in 2002, the 17-year- old from Tampa, Fla., had demonstrated a knack for making a buck servicing the PCs of friends and neighbors. Along the way, he developed a strong affinity for Dell and its namesake founder and CEO Michael Dell. Eventually,

  • Annual Guide To Systems Building

    After she lost her job with, once one of the brighter stars in the new economy, Kimberly West quickly recognized she was entering one of the toughest job markets in decades. But rather than bounce from interview to interview with her fingers crossed, she decided to take her fate into her own hands. Armed with a background in finance and business management consulting, West launched her own company in mid-2002.

  • Radio Frequency Identification Is Here -- Are You Ready?

    Wal-Mart has made it official--radio-frequency identification, also known as RFID, is here to stay. There has been a lot of buzz of late about RFID, an emerging technology that makes it possible to track the location of any specific unit of merchandise or a shipping crate by attaching a chip that wirelessly emits a unique identifying signal.

  • Dell And EMC: An Alliance Worth Watching

    EMC CEO Joe Tucci has a simple message to the channel concerning its worries over the storage leader's alliance with Dell: It's not as serious as you think. "The issue is not as bad as some believe it is or have made it out to be," Tucci says. "There are issues, and we take them seriously."

  • Anatomy of a Dell Service Call

    When a customer came in with a Dell Dimension 4500S and requested an 11-inch ribbon cable replacement, Roger Grady, president of Native Systems in Boulder, Colo., didn't hesitate for a second before saying, "No problem."

  • Mark Sorenson Leaves HP, Follows Mark Lewis To EMC

    At the same time EMC was publicly announcing its acquisition of Legato Systems last week, the vendor quietly made an acquisition of the executive kind: hiring Mark Sorenson, Hewlett-Packard's vice president of network storage solutions software.

  • CRN Interview: Linus Torvalds

    Linux creator Linus Torvalds defended the integrity of Linux intellectual property in an interview with CRN Editor Heather Clancy and Editor/News Steven Burke at the CA World conference. Torvalds--who recently left Transmeta to work on Linux full-time at the Open Source Development Lab--talks about Read Copy Update code, copyright protection and SCO during the half-hour interview.

  • Summit To Focus On Next Linux Kernel

    With the Linux kernel 2.6 reaching production phase, technical priorities for the next Linux kernel will be the topic of discussion next week at a summit in Ottawa.

  • Seek And Destroy File Sharing

    The best minds in the music and technology industries have been searching for a solution to prevent the piracy of copyright music from the Internet. Sen. Orrin Hatch (R-Utah) has an answer: Those caught repeatedly illegally downloading music will have their hard drives blown up.