• IBM Cuts PC Field Rep Support

    IBM is eliminating channel field sales representatives in its Personal Computing Division and instead will assign telesales reps to U.S. solution providers, a move partners say could damage their relationship with the vendor.

  • ATG Changes Policy

    In a 180-degree turn for the channel, Art Technology Group said it now intends to invite partners to resell its products.

  • Consulting Spin-Off

    PwC Consulting CEO Scott Hartz stepped down last week as Pricewaterhouse-Coopers moved to split the management consulting unit from its accounting and auditing business and take the consulting business public this spring.

  • PwC Works To Improve Telco Operational Efficiencies

    Executives at PricewaterhouseCoopers believe there's still a compelling opportunity to provide services to telecommunications service providers, despite a tight market. But they are advocating improving operations rather than costly upgrades.

  • <I>CRN</I> Interview: Philip Bligh

    Inforte, a Chicago-based systems integrator, has managed to thrive in spite of a market recession that kicked most former competitors to the curb. While revenue has declined, the company has repeatedly met Wall Street expectations and kept a positive cash flow. The public integrator's stock closed trading Jan. 30 at $10 per share--a respectable amount considering its once high-flying competitor, New York-based Razorfish, is clinging to life at 15 cents per share.

  • McAfee Gives Channel A Lift

    McAfee, a unit of Network Associates, is rolling out a revamped channel program that includes new rules of engagement, enhanced sales and training, and improved support.

  • DES Inks Deal With ASP Mi8

    Requests from customers for point solutions and more feature-rich e-mail applications prompted EDS to sign a co-development deal last week with messaging ASP Mi8.

  • Cisco Steps Up Control

    Cisco Systems last week unveiled a new supervisor module for its Catalyst 4006 switch that's designed to bolster control of converged voice, video and data networks.

  • NetIQ's Boesenberg: A Chance To Embrace The Channel

    Earlier this week, management software vendor NetIQ named Charles "Chuck" Boesenberg as its president and CEO, replacing co-founder Ching-Fa Hwang, who was named chairman. Boesenberg spoke with CRN Associate Editor Jennifer Hagendorf Follett about NetIQ's relationship with its solution provider partners and the new partner program rolled out the day before the company announced its new leader.