• HP Printer Tops Image Quality

    There has never been a better time for a business to buy new printers, and for solution providers there has never been a better time to sell them. Any color laser printer that's more than a couple of years old prints much more slowly than do new models. And customers used to the high prices of printers a few years ago will be pleasantly surprised by their low cost today.

  • Microsoft, Be Settle Antitrust Suit

    Microsoft agreed Friday to pay $23.3 million to Be Inc. to settle an antitrust lawsuit that claimed the software giant negotiated deals with computer makers that cut out the smaller company's competing operating system.

  • Hard Facts: September 8, 2003

    The overall level of solution provider satisfaction with software vendors' channel programs dropped in July following strong gains in June, according to CRN's Monthly Channel Satisfaction Survey.

  • <I>CRN</I> Interview: Mikko Hypp&#246;nen, F-Secure

    The manager of antivirus research at F-Secure, an antivirus vendor in Helsinki, Finland, spoke with CRN West Coast Bureau Chief Marcia Savage in the wake of last month's Blaster and Sobig-F worms. He called the recent rash of malicious code outbreaks the "worst ever" in his years of antivirus work.

  • HDS Plans SKU's Services

    Hitachi Data Systems' channel partners say the company's new SKU'd services, planned for release next month, could give them a high-quality, cost-effective replacement for more expensive services performed by high-priced engineers.

  • HP Reconsiders Its Warranty Services Plan

    Hewlett-Packard said last week that it is re-evaluating its consumer warranty services strategy and may reinstate some Consumer Authorized Support Providers that were deauthorized by the vendor.