• PwC Works To Improve Telco Operational Efficiencies

    Executives at PricewaterhouseCoopers believe there's still a compelling opportunity to provide services to telecommunications service providers, despite a tight market. But they are advocating improving operations rather than costly upgrades.

  • <I>CRN</I> Interview: Philip Bligh

    Inforte, a Chicago-based systems integrator, has managed to thrive in spite of a market recession that kicked most former competitors to the curb. While revenue has declined, the company has repeatedly met Wall Street expectations and kept a positive cash flow. The public integrator's stock closed trading Jan. 30 at $10 per share--a respectable amount considering its once high-flying competitor, New York-based Razorfish, is clinging to life at 15 cents per share.

  • McAfee Gives Channel A Lift

    McAfee, a unit of Network Associates, is rolling out a revamped channel program that includes new rules of engagement, enhanced sales and training, and improved support.

  • DES Inks Deal With ASP Mi8

    Requests from customers for point solutions and more feature-rich e-mail applications prompted EDS to sign a co-development deal last week with messaging ASP Mi8.

  • Cisco Steps Up Control

    Cisco Systems last week unveiled a new supervisor module for its Catalyst 4006 switch that's designed to bolster control of converged voice, video and data networks.

  • NetIQ's Boesenberg: A Chance To Embrace The Channel

    Earlier this week, management software vendor NetIQ named Charles "Chuck" Boesenberg as its president and CEO, replacing co-founder Ching-Fa Hwang, who was named chairman. Boesenberg spoke with CRN Associate Editor Jennifer Hagendorf Follett about NetIQ's relationship with its solution provider partners and the new partner program rolled out the day before the company announced its new leader.

  • Help-Desk Help Is On Its Way

    Companies and integrators looking for help on help desks can now get referrals and other assistance from The Help Desk Institute, which is supported by IHS Helpdesk Service.

  • Siemens Takes The HiPath With IP Telephony

    Siemens Enterprise Networks this week plans to expand its HiPath IP telephony line with the introduction of two new IP convergence platforms, new phones and enhancements to its unified messaging and contact center applications.

  • <I>CRN</I> Interview: Gary Bloom, Veritas Software

    Last week, Veritas Software reported what Chairman and CEO Gary Bloom called a spectacular year for the company, thanks in part to a growing channel and the right mix of products. Bloom spoke to CRN Senior Editor Joseph F. Kovar about prospects for the company.

  • Judge Queries Microsoft, U.S. On Settlement Hearing

    A federal judge told Microsoft Corp. and the U.S. Justice Department to report next week on whether they want the court to hold a hearing on their proposed settlement of the landmark antitrust case, according to a court order released Thursday.