• Wireless Troubleshooting

    Troubleshooting wireless networks is often a complex task that entails a lot of trial and error. But Network Instruments aims to ease some of those chores with Observer 8.1.

  • Apptix 'Demerger' Good News For VARs

    Although ASP-turned-enabler TeleComputing is exiting the U.S. market, at least in name, the entity it's leaving behind may ultimately provide better opportunities for Microsoft-certified VARs.

  • HP Flies Under Hard Deck?

    Maybe we're just being too picky. But then again, rules are rules. VARBusiness recently got a copy of "HP Business Solutions," a 24-page brochure advertising HP products both big and small. The catalog lists an 800 sales number and, to its credit, clearly mentions resellers as an option. But, being inquisitive, we called the number anyway to see how well resellers are represented. We got a taped message telling us to press "1" to buy direct or "2" to find a reseller.

  • Cisco’s Brave Face

    Executives from the world leader in network equipment and services put on a brave face for partners this week in Orlando, Fla., at their annual partner conference. They addressed margin erosion, market saturation, high training costs and other issues head-on. But it's what these men and women will do upon their return from Cisco Partner Summit 2002 that will test their real determination to solve problems within the Cisco channel.

  • PWC Consulting Files For IPO

    PWC Consulting took its first step Thursday to separate itself from auditing giant and parent PricewaterhouseCoopers, filing a registration statement with the Securities and Exchange Commission for an initial public offering of stock expected to be worth more than $1 billion.

  • Video, Telephony Work Gets Noticed

    For their work in creating solutions around IP telephony and IP video, Ikon Office Solutions and ShoreGroup were honored last week at the Cisco Partner Summit 2002 with CRN's Best In Show awards.

  • CA's Distribution Plan

    Computer Associates International plans to cut some of its North American distribution partners within the next two months, said the vendor's top channel executive.