• Symantec Unveils Vendor Alliance Program

    Symantec Monday took the wraps off a new program designed to formalize and streamline the security supplier's partnerships with other security vendors on product interoperability.

  • Demo 2003: Products That Will Save the Day

    The power-user of the future will be mobile and nearly spam-free; he or she will communicate and collaborate seamlessly with friends and colleagues, sending text, multimedia files and even spectacularly rendered photographs across secure wired and wireless networks as quickly and easily as sending an e-mail is today. Think Flash Gordon meets Inspector Gadget.

  • BMC Stops Patrol Storage Manager Development

    When the top brass at BMC Software told employees during a short phone call that it was halting development on the next version of its Patrol Storage Manager (PSM), it caught them as well as BMC's competitors off-guard. In essence, the Austin, Texas-based company is phasing out its flagship product for storage management in open systems.

  • Problematic Pricing

    Michael Baum has a lot on his mind. The president of Relavis, a New York-based developer of CRM tools, Baum has to help his company respond to shrinking software margins, increased competition from companies small and large,including a particularly formidable one in Redmond, Wash.,and customers' spiraling demands. But Baum and resellers like him have another, major issue to deal with: software vendors who have made some significant structural pricing moves.

  • The Many Sides of GE

    When community leaders in Indianapolis embarked on a mission two years ago to create the "hospital of the future," a gleaming, $60 million, 210,000-square-foot facility that opened in February, they naturally turned to one of the information technology world's most capable providers for help. It wasn't IBM Global Services that got the nod to outfit the new Indiana Heart Hospital, but GE Medical Systems, a unit of General Electric Co.

  • CRN Interview: Jeff Raikes, Microsoft

    Jeff Raikes, group vice president of Microsoft's Information Worker Business Group, discussed the software vendor's product and channel plans with CRN Industry Editor Barbara Darrow at the company's recent Convergence 2003 show in Orlando, Fla.

  • Single Sign-On Steps Up Security, Productivity

    With firewalls and VPNs becoming ubiquitous in the midmarket, there's a great opportunity for solution providers to offer single sign-on appliances, according to the CRN Test Center. The device supports the use of strong password policies, while lowering password-administration costs. The result is higher security, but with a continuous demonstrable ROI.

  • Feds To Test Bioterror Alerts On PDAs

    The federal government is looking for tools to communicate more quickly with doctors and other frontline clinicians in the event of a biological attack. The U.S. Department of Health and Human Services said Friday it will test a system that uses PDAs to send emergency information about biological agents. It will use the privately run eProcates network to send test messages to up to 700,000 clinicians, including 250,000 physicians, to evaluate how and when they download urgent information and whether they find it useful.

  • Analysis on CEO Turnover at EDS

    After a four-year reign that included some great accomplishments and, perhaps more to the point, some even greater disappointments, Richard Brown, the highly visible chief executive of EDS, was ousted Friday. Stepping up to take his place is Michael Jordan, the retired chairman and chief executive of CBS Corp. In addition, EDS former vice chairman, Jeffrey Heller, has returned to the company as president and chief operating officer.