• NetIQ's Boesenberg: A Chance To Embrace The Channel

    Earlier this week, management software vendor NetIQ named Charles "Chuck" Boesenberg as its president and CEO, replacing co-founder Ching-Fa Hwang, who was named chairman. Boesenberg spoke with CRN Associate Editor Jennifer Hagendorf Follett about NetIQ's relationship with its solution provider partners and the new partner program rolled out the day before the company announced its new leader.

  • Help-Desk Help Is On Its Way

    Companies and integrators looking for help on help desks can now get referrals and other assistance from The Help Desk Institute, which is supported by IHS Helpdesk Service.

  • Siemens Takes The HiPath With IP Telephony

    Siemens Enterprise Networks this week plans to expand its HiPath IP telephony line with the introduction of two new IP convergence platforms, new phones and enhancements to its unified messaging and contact center applications.

  • <I>CRN</I> Interview: Gary Bloom, Veritas Software

    Last week, Veritas Software reported what Chairman and CEO Gary Bloom called a spectacular year for the company, thanks in part to a growing channel and the right mix of products. Bloom spoke to CRN Senior Editor Joseph F. Kovar about prospects for the company.

  • Judge Queries Microsoft, U.S. On Settlement Hearing

    A federal judge told Microsoft Corp. and the U.S. Justice Department to report next week on whether they want the court to hold a hearing on their proposed settlement of the landmark antitrust case, according to a court order released Thursday.

  • AMD Develops Assurance Program

    In response to requests from the channel, AMD has developed an assurance program that points systems builders at motherboards approved for the commercial market. This long-anticipated program has been seen as a necessary step for the processor manufacturer to gain support among solution providers and legitimatize their offerings in the business marketplace.

  • Partners Seek Commitment From IBM's Palmisano

    Channel executives describe Sam Palmisano, IBM's next CEO, as a man who listens carefully, questions closely and then acts. But some solution providers, frustrated with Big Blue's move last week to eliminate field sales representatives for its PC division, say Palmisano must maintain those traits if he values their loyalty and business.

  • Sapient Posts 4Q Loss

    Technology consultancy Sapient Corp. on Thursday posted a loss, compared with a profit a year ago, as revenues tumbled by more than half amid ongoing weakness for Internet-related projects.