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Symantec used its Partner Engage conference this week in San Diego to introduce new programs and encourage its solution providers to get started selling a wider range of the vendor's products.
But it was the announcement by channel executives that Symantec released its new Symantec Endpoint Protection (SEP) to manufacturing and will begin shipping it by the end of the month that moved the audience of over 100 solution providers to clap out loud.
Symantec Endpoint Protection based in large part on Symantec's acquisitions of Sygate Technologies and Whole Security, addresses security and compliance issues across a company's entire infrastructure, including servers, desktops, and mobile PCs, through a single console.
SEP 11.0 includes anti-virus, anti-spyware, firewall, intrusion prevention, and device control capabilities, all managed through one console. The Small Business Edition also includes security for Microsoft Exchange mailboxes, while the Multi-tier Protection also offers Domino and SMTP e-mail security.
Symantec Network Access Control 11.0 will be available as a separate licensed product. SNAC secures access to networks and enforces endpoint security policies using the same agent as SEP.
Several solution providers said they hoped to hear at the conference that Symantec would shortly offer SEP, and they were not disappointed.
After seeing a demonstration of SEP, Dave Cerniglia, president of Consiliant Technologies, an Irvine, Calif.-based solution provider, called the offering impressive because it offers access control from a single place with low memory overhead on the agents being an important feature.
"Add to that the fact that users can lock out devices like USB drives, and it's really important," Cerniglia said. "It all comes down to risk management for the customer."
SEP is a positive move for Symantec and for its partners who will be able to bring new solutions to customers, said Norm Shockley, CEO of Adeara, a Sunnyvale, Calif.-based Symantec partner.
"Symantec is taking a lot of existing technologies, pulling them closer together, and enhancing them," Shockley said. "A lot of products seem to be overlapping. Now Symantec is defining them, and putting them in the right spots."
Symantec also used the conference to roll out a number of new programs for channel partners.
One of those programs, the SMB Specialization for Partners, gives solution providers who work with small businesses the chance to get the benefits of Symantec's partner programs with a minimum of effort.
To get the SMB Specialization, solution providers who are currently at the channel registered or the silver level need to complete and pass specific on-line training in five areas, said Julie Parrish, vice president of Symantec's global channel office.
Symantec also unveiled two new services programs for its solution providers, the first in a series of new partner-specific programs it intends to introduce over the next 12 to 18 months.
The first is the Symantec Authorized Consulting Partner Program, which is aimed at bringing Symantec's best practices through the channel to security, compliance, systems management, and storage management customers, said Jeff Hausman, vice president of product management for the vendor.
It offers gold-level and platinum-level Symantec solution providers who work with enterprise customers access to the company's intellectual property related to services to bring new services to those customers, Hausman said.
That intellectual property includes Symantec's knowledge, tips, tricks, and other information needed for services, as well as help with account planning and business management, priority access to enterprise support, help in designing joint solutions, and account project managers for each different service, Hausman said.
In return, Symantec will ask its channel partners to commit in writing to bringing in a six-figure revenue for the services, Hausman said. He would not reveal the exact amount of the commitment.
Next: Symantec helps partners sell their services
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