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Trend Micro swept the Product Innovation category of Network Security Software, beating out nearest competitors Novell and Websense.
Specifically, Trend Micro ranked highest in the areas of Product Quality and Reliability, Compatibility and Ease of Integration, and Richness of Product Features.
Trend Micro executives say that the company's high Product Innovation scores were the result of a comprehensive and deliberate quality assurance process that has included a concerted effort to reach out to more customers before officially launching a product, as well as adding staff to R&D teams.
"There is a heavy focus on bringing products to market that have been vetted by customers. There is a huge product focus, which includes input from channel partners," said Dan Woodward, Trend Micro vice president of U.S. marketing.
Tim Carney, CEO of Network Guys, a Fremont, Calif.-based VAR, said that several of Trend Micro's product lines have improved by leaps and bounds from just a few years ago.